Inbound Call Center Representative jobs in the United States

E
Call Center Representative
  • Enterprise Call Center
  • Lafayette, LA FULL_TIME
  • Company DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care services through various integrated platforms that adapt to any client workspace.  Our cloud-based technology ensures consistent representation of branding efforts around the world.Job DescriptionWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesManage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers.Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers.Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers.Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers.QualificationsProven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school degreeLocation: Nationwide except CA, CO, CT, MA, MD, NY, OR, WA, or WIAdditional InformationPaid TrainingPaid Time OffFree TelehealthFlexible ScheduleWellness ResourcesTraining & DevelopmentAdvancement OpportunitiesAll your information will be kept confidential according to EEO guidelines.
  • Just Posted

L
Call Center Representative
  • Lead Driver Call Center
  • Las Vegas, NV PART_TIME
  • CALLING ALL COLD CALLERS / TELEMARKETERS / FUNDRAISERS / SALES AGENTS Call Center in LAS VEGAS is looking for SHARKS! HUSTLERS NEEDED / Only hiring people hungry for money and advancement in there liv...
  • 1 Day Ago

M
Call Center Representative
  • McKinney Call Center
  • Mc Kinney, TX FULL_TIME
  • We are seeking energetic Call Center Representatives for out Pizza Hut Call Center! You can work from home and enjoy a flexible schedule! Enjoy the fast paced environment and offering great Customer S...
  • 1 Day Ago

X
Inbound Call Center Representative
  • Xtend
  • Grand Rapids, MI PART_TIME,FULL_TIME
  • POSITION SUMMARY The Member Services Representative (MSR) is responsible for providing day-to-day support for credit union members/callers via inbound & outbound services. This position is required to...
  • 10 Days Ago

A
Inbound Call Center Representative
  • Advantage Resourcing
  • Houston, TX FULL_TIME
  • This isn't your average customer service position. You won't feel like just another drop in the bucket. You don't have to leave to go far. Just join Advantage Resourcing today. We are urgently hiring ...
  • 11 Days Ago

A
Inbound Call Center Representative
  • Adair Asset Management
  • Omaha, NE FULL_TIME
  • Our tax lien investment company is looking to add a Servicing Coordinator to our team.The job duties include, but are not limited to:Responding to customer inquiries over the phone, e-mail and through...
  • Just Posted

A
Customer Service Agent - Work From Home>
  • American Logistics
  • Leesburg, VA
  • [Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a C...
  • 3/19/2024 12:00:00 AM

A
Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Leesburg, VA
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/19/2024 12:00:00 AM

B
Customer Service Representative - Work From Home>
  • Beyond Finance
  • Leesburg, VA
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/19/2024 12:00:00 AM

V
Senior Cyber Incident Response Operations Specialist -6902 (Secret)
  • VTG
  • Washington, DC
  • Job Description Job Description Overview VTG is seeking a Senior Cyber Incident Response Operations Specialist to suppor...
  • 3/18/2024 12:00:00 AM

M
FT Customer Solutions Representative (Work From Home)>
  • Master Lock
  • Leesburg, VA
  • [Call Center / Remote] - Anywhere in U.S. / $17.79 per hour / Medical, dental & vision / 401K / PTO / Equipment provided...
  • 3/18/2024 12:00:00 AM

C
Attendant Outside Services
  • ClubCorp
  • Leesburg, VA
  • Attendant Outside Services in Leesburg, VA at River Creek Club **Location:** **Job Description** **Outside Services Assi...
  • 3/18/2024 12:00:00 AM

B
Service Staff
  • Baker's Crust Artisan Kitchen
  • Ashburn, VA
  • Job Description Job Description We are hiring Service staff! Baker’s Crust Artisan Kitchen is a specialty upscale casual...
  • 3/17/2024 12:00:00 AM

S
Customer Service Agent
  • SIXT
  • Sterling, VA
  • Company Description Job Description SIXT is looking for a Customer Service Agent to deliver exceptional customer service...
  • 3/15/2024 12:00:00 AM

Income Estimation for Inbound Call Center Representative jobs
$33,154 to $43,560