Inbound Call Center Representative jobs in Columbus, OH
Recently Added Inbound Call Center Representative jobs
Call Center Representative
- Gutter Guards America
-
Columbus, OH
FULL_TIME
-
Job description
We are a fast-growing home improvement company looking for Call Center Representatives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for generating leads, effectively solving customer issues, complaints, and inquiries, while placing customer satisfaction at the core of every decision and behavior.
Here’s what you’ll do as a Call Center Representative for Gutter Guards America:- Act as the go-to person for our customers by providing information regarding company products and services, answering questions, and resolving any customer inquiries or concerns via phone or email.
- Identify customers’ needs, clarify information, research issues, and provide solutions and/or alternatives.
- Frequently attend ongoing meetings/training to improve knowledge and performance.
- Meet personal/customer service targets, KPIs, and call handling quotas.
- Handle inbound and outbound calls in a timely manner with lead generation/appointment setting being the primary function.
- Comprehend and follow the Call Flow Processes.
- Seize opportunities to set appointments for Customers.
- Utilize computer and business software programs such as email, internet, and CRMs to track customer interactions and notes.
- Opportunities to earn additional bonuses.
- Hybrid role with the opportunity to work from home.
- After completing required in-person training and meeting qualifications to work from home
- A passion for talking on the phone. It's the core of our industry.
- Customer Service or Call Center experience and ability to ensure customer satisfaction in each interaction.
- Smile and Dial: Positive attitude, professional communication skills and a desire to go above and beyond.
- You'll be helping our customers via phone and email so you must be good at multitasking.
- Must be able to set priorities and to manage time effectively.
- Strong people skills — you are friendly, empathetic, and a good listener.
- Tech-savvy. You’ll need know how to toggle between multiple computer systems including Microsoft Office Suite and various CRM systems comfortably and simultaneously.
- Weekend and evening availability as needed.
- High school diploma or equivalent required.
Compensation: $15.00 with bonus potential
Expected hours: 40 per week.
Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8-hour shift
- Day shift
- Evening shift
- Weekends as needed.
- Dublin, OH 43017: Reliably commute or planning to relocate before starting work (Required)
- Call center: 1 year (Preferred)
- 15 Days Ago
Call Center Representative
- Pattern Promotions
-
Columbus, OH
FULL_TIME
- Join Our Team at Pattern Promotions - Call Center RepresentativeAbout Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we foster a culture of thinking o...
- 16 Days Ago
Call Center Representative
- Smartfox Solutions
-
Columbus, OH
CONTRACTOR
- Job Title: Call Center RepresentativeLocation: 4343 Easton Commons, Columbus, OH 43219Duration: Long Term Job Description: Preference for 1 of the following criteria: College Degree Previous contact c...
- 16 Days Ago
Call Center Representative
- Munawar & Andrews-Santillo LLP
-
Columbus, OH
FULL_TIME
- Munawar & Andrews Santillo Llp in New York City, NY is looking for one call center representative to join our team. We are located on 420 Lexington Avenue Suite 2601,. Our ideal candidate is a self-st...
- 6 Days Ago
Call Center Representative
- Randstad SPE Resume
-
Dublin, OH
FULL_TIME,TEMPORARY
- Randstad is looking for experienced customer service professionals for Call Center Representative positions in Dublin, Ohio! If the idea of an open, challenging and collaborative environment puts a sm...
- 12 Days Ago
Call Center Representative
- TEKsystems
-
Newark, OH
FULL_TIME
- Job Description Job Description This is a call center role for our client. You will be answering 65 calls a day answering questions and logging information. Need to be able to start ASAP. Ideal candid...
- 24 Days Ago
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0 Inbound Call Center Representative jobs found in Columbus, OH area
GUEST SERVICE ASSOCIATE - Store 632
- United Dairy Farmers
-
Columbus, OH
- Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may ...
- 4/23/2024 12:00:00 AM
SYGMA - Customer Service Representative - 2nd Shift
- Columbus Region
-
Columbus, OH
- **SYGMA - Customer Service Representative - 2nd Shift** CAROUSEL_PARAGRAPH * Columbus, Ohio * Administration * R9868 Syg...
- 4/23/2024 12:00:00 AM
Patient Access Representative
- US Urology Partners
-
Columbus, OH
- About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt...
- 4/22/2024 12:00:00 AM
Field Service Representative
- Safelite Group, Inc.
-
Columbus, OH
- Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an ...
- 4/22/2024 12:00:00 AM
Full Time Retail Customer Experience Manager
- Michaels Stores, Inc.
-
Columbus, OH
- Store - COLUMBUS-EASTON, OH Deliver a customer centric shopping experience by managing and delivering effective front-en...
- 4/22/2024 12:00:00 AM
Part-Time Customer Service Representative
- Columbus Region
-
Westerville, OH
- Enter Job Location **Part-Time Customer Service Representative** **CRH Ohio, LTD - Westerville, OH** Posted: **2/15/2022...
- 4/22/2024 12:00:00 AM
FLEET SERVICES ASSISTANT SUPERVISOR
- Columbus City Schools
-
Columbus, OH
- Salary: $31.66 Hourly Location : Columbus, OH Job Type: Full Time Job Number: 22-5652-NC1 Department: Transportation & F...
- 4/21/2024 12:00:00 AM
Office Manager/Customer Service
- E V Bishoff Company
-
Columbus, OH
- The Office Manager is responsible for the smooth and efficient operation of the construction and maintenance scheduling ...
- 4/19/2024 12:00:00 AM
About Columbus, Ohio
The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Call Center Representative jobs
$32,625 to $42,868
Columbus, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does an Inbound Call Center Representative do?
Inbound Call Center Representative in Cypress, CA
Handling and researching issues over the phone.
March 14, 2023
Inbound Call Center Representative in Hoffman Estates, IL
Contact customers to respond to inquiries or to notify them of investigation results and any planned adjustments with ownership.
December 07, 2022
Communicate charges for products or services requested.
January 14, 2023
Resolve customer's service complaints by performing activities such as issuing refund requests.
April 20, 2023
Assist customers in class registration.
May 21, 2023
Inbound Call Center Representative in Santa Rosa, CA
Answering customer/client requests and inquiries concerning services, products, and claims.
October 29, 2022