Inbound Call Center Representative jobs in Dayton, OH
Recently Added Inbound Call Center Representative jobs
Call Center Representative
- Cassano's, Inc.
-
Dayton, OH
FULL_TIME
-
JOB SUMMARY:A Customer Service Representative primarily interacts with customers over the phone in response to placing orders and ensures quality and accurate Customer service. Must be available to work evenings and/or weekends.BENEFITS:
- Health/Vision/Dental Insurance
- 401(k) with Match
- Paid Time off
- Full time or Part time availability
- Employee discount at on site Restaurant
- Advancement Opportunities
EDUCATION: High School Diploma or G.E.D. required
GENERAL REQUIREMENTS:- Must be 18 years of age or older, or 16 or 17 years of age with a work permit.
- Work permit must be obtained immediately.
- Must have knowledge of principles and processes for providing customer and personal Services. This includes Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction.
- Must have knowledge of arithmetic applications.
- Must have knowledge of the English language, including the meaning of words and grammar.
MINIMUM CAPABILITIES:- Ability to work at a fast pace.
- Ability to partake in various forms of training.
- Ability to pass required tests and training assessments.
- Ability to read and understand rules and instructions.
- Ability to talk and hear accurately.
- Ability to sit for long periods of time.
- Ability to problem-solve.
- Be able to smile through the phone
ESSENTIAL FUNCTIONS:- Confers with customers by telephone in order to provide information about products and services and to take Orders.
- Answers customer questions and concerns regarding Company products and services.
- Quotes applicable charges for products and services requested.
- Obtains and confirms accurate credit card information (when credit cards are being used as the customer's form of payment) while keeping information confidential.
- Suggestive sells Company products and services.
- Verifies customer information for accurate and quick delivery of product and services.
- Provides professional Customer service.
- Changes and updates customer information as required and per customer request.
- Contacts customers to obtain information for customer satisfaction and feedback surveys.
- Resolves customer service, product, or billing complaints and inquiries.
- Refers unresolved customer grievances to the Call Center General Manager for further investigation.
- Arrives promptly to work each scheduled day.
- Ensures all Cassano's policies and procedures are followed.
ADDITIONAL RESPONSIBILITIES- Learns and performs other positions as needed.
- Uses professional and proper oral and written communication techniques.
- Assists with the training of new hires.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status. - 23 Days Ago
Call Center Representative
- GP Group
-
Dayton, OH
FULL_TIME
- Exciting Opportunity: Join Global Partners Group as a Call Centre Representative in Dayton, OH!Are you ready to be part of a dynamic team, delivering exceptional customer service? GP Group, a leading ...
- 26 Days Ago
Healthcare Call Center Representative
- CareNational
-
Dayton, OH
FULL_TIME
- Customer Service Representative Remote -- OH *** This is a Full-Time, Benefits Available, CONTRACT position expected to last 2 months or longer! *** **MUST reside in the state of OH** Customer Service...
- 27 Days Ago
Healthcare Call Center Representative
- Aston Carter
-
Lebanon, OH
FULL_TIME
- Equivalent Experience Aston Carter seeks professionals for a contract to hire position. This will a 9 month contract to hire position with competitive pay. If you are looking for a position that has t...
- 30 Days Ago
Call Center Representative (Onsite)
- Encompass Supply Chain Solutions, Inc.
-
Dayton, OH
FULL_TIME
- Call Center Representative - Onsite See What We’re All About Encompass is one of the country’s largest suppliers of parts to repair products throughout the home. At our distribution centers located in...
- 30 Days Ago
Pulmonary/Sleep Medical Call Center Represenative
- Dayton Respiratory Center
-
Dayton, OH
FULL_TIME
- Job Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing...
- 19 Days Ago
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0 Inbound Call Center Representative jobs found in Dayton, OH area
Member Services Representative
- Bridge Credit Union
-
Dayton, OH
- Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our bo...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Progressive Corp.
-
Dayton, OH
- Customer Service Representative **Job Number** : 188732 If you enjoy helping others and flourish in a fast-paced environ...
- 4/18/2024 12:00:00 AM
Customer Care Representative-Call Center
- Bob Ross Buick GMC
-
Dayton, OH
- **Customer Care Representative-Call Center** DAYTON, OH **Job Title:** Business Development Center Representative **Depa...
- 4/18/2024 12:00:00 AM
Customer Service Associate II - Temporary
- TE Connectivity Ltd.
-
Dayton, OH
- ** Customer Service Associate II - Temporary** **At TE, you will unleash your potential working with people from diverse...
- 4/16/2024 12:00:00 AM
Service Advisor - Truck Care
- Love's Travel Stops & Country Stores
-
Dayton, OH
- Job Description Job Description Req ID: 433327 Address: 2217 S Edwin C Moses Blvd, Dayton, OH, 45417 Welcome to Love’s! ...
- 4/16/2024 12:00:00 AM
Service Advisor - Truck Care
- Loves Travel Stops & Country Store
-
Dayton, OH
- Req ID: 433327 Address: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 Welcome to Love’s! OBJECTIVE: Service Advisors d...
- 4/15/2024 12:00:00 AM
Customer Service Associate
- Value City Furniture
-
Dayton, OH
- At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark ...
- 4/14/2024 12:00:00 AM
2nd Shift Customer Service Advisor
- Truckcountry
-
Dayton, OH
- **2nd Shift Customer Service Advisor** * Full Time * Posted 24 hours ago **Stoops Freightliner** **Truck Country / Stoop...
- 4/14/2024 12:00:00 AM
About Dayton, Ohio
Dayton (/ˈdeɪtən/) is the sixth-largest city in the state of Ohio and the county seat of Montgomery County. A small part of the city extends into Greene County. The 2017 U.S. census estimate put the city population at 140,371, while Greater Dayton was estimated to be at 803,416 residents. This makes Dayton the fourth-largest metropolitan area in Ohio and 63rd in the United States. Dayton is within Ohio's Miami Valley region, just north of Greater Cincinnati.
Ohio's borders are within 500 miles (800 km) of roughly 60 percent of the country's population and manufacturing infrastructure, making t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Call Center Representative jobs
$32,227 to $42,344
Dayton, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does an Inbound Call Center Representative do?
Inbound Call Center Representative in Cypress, CA
Handling and researching issues over the phone.
March 14, 2023
Inbound Call Center Representative in Hoffman Estates, IL
Contact customers to respond to inquiries or to notify them of investigation results and any planned adjustments with ownership.
December 07, 2022
Communicate charges for products or services requested.
January 14, 2023
Resolve customer's service complaints by performing activities such as issuing refund requests.
April 20, 2023
Assist customers in class registration.
May 21, 2023
Inbound Call Center Representative in Santa Rosa, CA
Answering customer/client requests and inquiries concerning services, products, and claims.
October 29, 2022