Inbound Call Center Representative jobs in Houma, LA
Recently Added Inbound Call Center Representative jobs
Call Center Representative
- Channel Partners Group
-
Orleans, LA
OTHER
-
We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call centre team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
- High School Diploma or equivalent.
- More education or experience may be preferred.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Strong time management and decision making skills.
- Adaptability and accountability.
- Fluency in multiple languages may be desired.
- 12 Days Ago
Call Center Representative
- Keefe's A/C, Heating & Electrical
-
Harvey, LA
FULL_TIME
- Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in New Orleans. You’ve probably seen our trucks and our ads. What you...
- 13 Days Ago
Call Center Representative
- Innovation At Work Inc
-
Orleans, LA
FULL_TIME
- DescriptionPOSITION OVERVIEW:• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.• The Telephone Opera...
- 24 Days Ago
Call Center Representative
- Dope Doctors
-
Orleans, LA
FULL_TIME
- About the JobWe are looking for an Enthusiastic Call Center Representative who combines excellent customer service and multitasking skills, with the ability to work both independently and as a part of...
- 29 Days Ago
Customer Care Specialist I
- Genesis Call Center, LLC
-
Orleans, LA
FULL_TIME,PART_TIME
- Overview: We are looking for a customer-oriented Customer Service Representative/CSR that will be the liaison to provide product/service information and resolve any emerging programs that our customer...
- 14 Days Ago
Call Center Manager
- Luxury Bath Technologies
-
Harahan, LA
FULL_TIME
- Call Center ManagerLuxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify...
- Just Posted
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0 Inbound Call Center Representative jobs found in Houma, LA area
Material Handler Operator
- EMR USA Metal Recycling
-
Houma, LA
- Material Handler Operator Houma, LA, USA Req #781 Tuesday, April 2, 2024 About Us: EMR is one of the world’s leading met...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Morgan City, LA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Account Representative
- Mariner Finance Llc
-
Harvey, LA
- Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organiz...
- 4/24/2024 12:00:00 AM
FT Customer Service Agent - Work From Home>
- Koala Health
-
Houma, LA
- [Customer Support / Fully Remote] - Anywhere in U.S. / $18 per hour / M-F 7a-3p MT - As a Customer Service Agent you'll:...
- 4/23/2024 12:00:00 AM
FT Inbound Customer Service Representative - Work From Home>
- CCC Intelligent Solutions
-
Houma, LA
- [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health insurance / PTO / 401K / Training provided - As an ...
- 4/21/2024 12:00:00 AM
Assistant Service Manager - Kenner, LA
- Goodyear
-
Kenner, LA
- ** Assistant Service Manager - Kenner, LA** Date: Jan 19, 2022 Location: Kenner, LA, US, 70062-5428 Company: Goodyear Jo...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- Progressive Corp.
-
Houma, LA
- Customer Service Representative **Job Number** : 186191 If you enjoy helping others and flourish in a fast-paced environ...
- 4/20/2024 12:00:00 AM
Industrial Services Supervisor
- Clean Harbors
-
LaPlace, LA
- HPC-Industrial powered by Clean Harbors, is looking for a Supervisor IS (Industrial Services) to work at a customer loca...
- 3/12/2024 12:00:00 AM
About Houma, Louisiana
Houma (/ˈhoʊmə/ HOH-mə) is the largest city in the parish seat of Terrebonne Parish, Louisiana, United States and the largest principal city of the Houma–Bayou Cane–Thibodaux Metropolitan Statistical Area. The city's powers of government have been absorbed by the parish, which is now run by the Terrebonne Parish Consolidated Government. The population was 33,727 at the 2010 census, an increase of 1,334 over the 2000 tabulation of 32,393.
Many unincorporated areas are adjacent to the city of Houma. The largest, Bayou Cane, is an urbanized area commonly referred to by locals as being part of Hou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Call Center Representative jobs
$31,795 to $41,777
Houma, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does an Inbound Call Center Representative do?
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Handling and researching issues over the phone.
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Inbound Call Center Representative in Hoffman Estates, IL
Contact customers to respond to inquiries or to notify them of investigation results and any planned adjustments with ownership.
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Communicate charges for products or services requested.
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Assist customers in class registration.
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Inbound Call Center Representative in Santa Rosa, CA
Answering customer/client requests and inquiries concerning services, products, and claims.
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