Inbound Call Center Representative jobs in Kenner, LA

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Call Center Representative
  • Channel Partners Group
  • Orleans, LA OTHER
  • We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

    To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

    Responsibilities

    • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
    • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
    • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
    • Building lasting relationships with clients and other call centre team members based on trust and reliability.
    • Utilizing software, databases, scripts, and tools appropriately.
    • Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
    • Making sales or recommendations for products or services that may better suit client needs.
    • Taking part in training and other learning opportunities to expand knowledge of company and position.
    • Adhering to all company policies and procedures.
    Requirements

    • High School Diploma or equivalent.
    • More education or experience may be preferred.
    • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
    • Understanding of company products, services, and policies.
    • Proficiency with computers, especially with CRM software, and strong typing skills.
    • Ability to ask prying questions and diffuse tense situations.
    • Strong time management and decision making skills.
    • Adaptability and accountability.
    • Fluency in multiple languages may be desired.
  • 11 Days Ago

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Call Center Representative
  • Keefe's A/C, Heating & Electrical
  • Harvey, LA FULL_TIME
  • Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in New Orleans. You’ve probably seen our trucks and our ads. What you...
  • 12 Days Ago

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Call Center Representative
  • Innovation At Work Inc
  • Orleans, LA FULL_TIME
  • DescriptionPOSITION OVERVIEW:• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.• The Telephone Opera...
  • 23 Days Ago

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Call Center Representative
  • Dope Doctors
  • Orleans, LA FULL_TIME
  • About the JobWe are looking for an Enthusiastic Call Center Representative who combines excellent customer service and multitasking skills, with the ability to work both independently and as a part of...
  • 28 Days Ago

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Customer Care Specialist I
  • Genesis Call Center, LLC
  • Orleans, LA FULL_TIME,PART_TIME
  • Overview: We are looking for a customer-oriented Customer Service Representative/CSR that will be the liaison to provide product/service information and resolve any emerging programs that our customer...
  • 13 Days Ago

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Call Center Manager
  • Luxury Bath Technologies
  • Harahan, LA FULL_TIME
  • Call Center ManagerLuxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify...
  • Just Posted

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0 Inbound Call Center Representative jobs found in Kenner, LA area

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USMC Corrosion Prevention and Control Field Service Representative/Trainer (073-23)
  • Anglicotech, LLC
  • New Orleans, LA
  • About The Position: We are seeking a USMC Corrosion Prevention and Control Field Service Representative/Trainer with imm...
  • 4/23/2024 12:00:00 AM

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Flexible Customer Service Associate
  • Hertz
  • Kenner, LA
  • Job Description The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue oppo...
  • 4/22/2024 12:00:00 AM

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Customer Service Rep
  • CapLeo Global
  • New Orleans, LA
  • Job Title: Customer Service Rep 1st shift hours: Monday - Friday 8am - 5pm Location: Harahan, LA 70123 Duration : 04 Mon...
  • 4/22/2024 12:00:00 AM

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Customer Care Rep I - Harahan, LA
  • VetJobs
  • New Orleans, LA
  • Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
  • 4/22/2024 12:00:00 AM

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Dog Daycare Attendant
  • Mid City Animal House
  • New Orleans, LA
  • Job Description Job Description Dog daycare and boarding facility looking for great people to add to our staff! We are a...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative, Shuttle Operations
  • SP Plus Corporation
  • Kenner, LA
  • Overview: SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time...
  • 4/21/2024 12:00:00 AM

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Assistant Service Manager - Kenner, LA
  • Goodyear
  • Kenner, LA
  • ** Assistant Service Manager - Kenner, LA** Date: Jan 19, 2022 Location: Kenner, LA, US, 70062-5428 Company: Goodyear Jo...
  • 4/21/2024 12:00:00 AM

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Cashier / Host / Attendant
  • Golden Corral
  • Kenner, LA
  • Our franchise organization, Corral GulfSouth, Inc. dba Golden Corral, is currently seeking energetic, friendly individua...
  • 4/19/2024 12:00:00 AM

Kenner (historically French: Cannes-Brûlées) is the seventh-largest city in the U.S. State of Louisiana following New Orleans, Baton Rouge, Shreveport, Lafayette, Lake Charles and Bossier City. It is the largest city in Jefferson Parish and the largest incorporated suburban city of New Orleans. The population was 66,702 at the 2010 census. Kenner's coordinates are 30°0′35″N 90°15′2″W / 30.00972°N 90.25056°W / 30.00972; -90.25056 (30.009610, −90.250585) and has an elevation of 0 ft (0 m). According to the United States Census Bureau, the city has a total area of 15.2 square miles (39 km2), o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Call Center Representative jobs
$32,060 to $42,126
Kenner, Louisiana area prices
were up 1.2% from a year ago

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