Inbound Call Center Representative jobs in Peoria, AZ

O
Call Center Representative
  • OrthoArizona
  • Peoria, AZ OTHER
  • Contact Center Representative
     
    About OrthoArizona: 
    At OrthoArizona, our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. Founded in 1994, OrthoArizona has become the premier orthopedic group across the valley.  Since that time, we have grown to have over two dozen locations and over 75 orthopedic specialists. 
     
    Our multi-specialty orthopedic clinics have additional convenient services such as Pain Management, Physical & Hand Therapy, Athletic Performance, X-ray, and MRI, InstantOrtho a Walk in Clinic for Urgent Orthopedic Conditions and more! We are looking for employees who want to work for a fast-growing organization with a strong reputation for providing comprehensive high quality musculoskeletal care. We need professionals who share our vision and the commitment to see it through. 
      
    As a Contact Center Representative with OrthoArizona, you will get to: 
    • Answer phone in prompt, courteous and helpful manner, screen, and route calls as needed, create phone note in the patient electronic medical record, and/or providing information to patients. 
    • Schedule appointments correctly and accurately pursuant to provider scheduling protocols. 
    • Notify patient of appropriate/required arrival time for appointment (based on type of appointment) and of required items to bring to appointment (insurance cards, photo ID, etc.). 
    • Ensure proper authorization and / or valid referral documentation has been received and review scheduled appointments to include appointment date, time, location, and provider. 
    • Register patients and confirm patient demographics. 
    • Interact with patients, family members, visitors, and members of the health care team; direct patient questions and/or complaints to appropriate department; keep patients informed. 
    • Schedule patients for all office visits or in office procedures. 
    • All other duties as assigned. 
      
    Qualifications: 
    • Excellent customer / patient service. 
    • Knowledge of medical terminology. 
    • Working knowledge of computer programs. 
    • Excellent written and verbal communication skills. 
    • Understand/Perform training on practice management software. 
    • Continue to expand knowledge of practice management software as updates occur. 
    • Follow all Standard Operating Procedures. 
    • High School diploma or GED. 
      
    Preferred Qualifications: 
    • Prefer one-year medical office experience. 
    • Bilingual is a plus. 
    • Basic phone handling skills.  
    • Contact Center experience. 
    • Basic knowledge of insurance plans and the specialty referral process. 
      
    Full Time Benefits: 
    • Robust paid time off package including, sick time, holidays, & paid time off! 
    • Medical - including a plan with 100% employer coverage- a $585 monthly value. 
    • Health Savings account company contributions. 
    • Dental & Vision insurance. 
    • Company paid life insurance policy the option to purchase additional benefits to protect you from what life throws at you. 
    • 401(k) with a company contribution profit sharing! 
    • Pet insurance. 
    • ID Theft protection & Legal assistance. 
     
     
  • 19 Days Ago

A
Call center representative
  • Alpine Home Air Products
  • Tolleson, AZ FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Competitive pay / Benefits (Group Healthcare-HSA-401k-PTO) / Computer equipment and training provided - As a Call Center Rep you'll : Be the first point ...
  • 19 Days Ago

C
Call center representative
  • Collabera
  • Phoenix, AZ FULL_TIME
  • to $32 / Hr. Must Haves : 5 years of Customer Service-related experience working in an enterprise environment with multiple systems MS Office mid-high proficiency Strong written communication High bus...
  • 21 Days Ago

T
Call center representative
  • TEKsystems
  • Glendale, AZ FULL_TIME
  • Description : To provide excellent customer service to worksite employees of Paychex clients. Respond and provide first level resolution to worksite employee questions. Skills : customer service, call...
  • 24 Days Ago

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Call center representative
  • TEKsystems
  • Cave Creek, AZ FULL_TIME
  • Description : To provide excellent customer service to worksite employees of Paychex clients. Respond and provide first level resolution to worksite employee questions. Processes and maintains employe...
  • 25 Days Ago

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Call Center Representative - 157972
  • Raise
  • Phoenix, AZ CONTRACTOR
  • We’re Hiring!Raise is hiring for our key client in the Legal industry and is looking for an additional Call Center Representative for their team. Pay Rate: $19.00/hour on W2. Work Type: Onsite – Phoen...
  • 4 Days Ago

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0 Inbound Call Center Representative jobs found in Peoria, AZ area

A
Inbound Call Center Representative- Bilingual (Part-Time)
  • Americor
  • Scottsdale, AZ
  • Explore a flexible employment opportunity with us! We're hiring Part-Time Bilingual Inbound Call Center Representatives ...
  • 3/28/2024 12:00:00 AM

M
FT Customer Solutions Representative (Work From Home)>
  • Master Lock
  • Sun City, AZ
  • [Call Center / Remote] - Anywhere in U.S. / $17.79 per hour / Medical, dental & vision / 401K / PTO / Equipment provided...
  • 3/28/2024 12:00:00 AM

S
FT Inbound Phone Support Agent - Work From Home>
  • Signpost
  • Sun City, AZ
  • [Call Center / Fully Remote] - Anywhere in U.S. / $17+ per hour / Health, dental, and vision / 401k / PTO / Equipment pr...
  • 3/28/2024 12:00:00 AM

E
FT Customer Support Agent (Work From Home)>
  • Elevate Labs
  • Sun City, AZ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Medical, dental, and vision / Home-office st...
  • 3/26/2024 12:00:00 AM

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Inbound Telephone Representative - Part time (20 hours)
  • Native Health
  • Phoenix, AZ
  • The Inbound Telephone Representative (ITR) for NATIVE HEALTH is part of the team that provides healthcare services to ou...
  • 3/24/2024 12:00:00 AM

A
Customer Service Agent - Work From Home>
  • American Logistics
  • Sun City, AZ
  • [Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a C...
  • 3/24/2024 12:00:00 AM

A
Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Sun City, AZ
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/24/2024 12:00:00 AM

H
Customer Service Rep/Dispatcher
  • HomeServe USA Corp.
  • Sun City, AZ
  • ** Customer Service Rep/Dispatcher** **Job Category****:** Canyon State **Requisition Number****:** SERVI03892 Showing 1...
  • 3/24/2024 12:00:00 AM

Peoria is located at 33°34′57″N 112°14′19″W / 33.58250°N 112.23861°W / 33.58250; -112.23861 (33.582439, −112.238548). According to the United States Census Bureau, the city has a total area of 141.7 square miles (367 km2), of which, 138.2 square miles (358 km2) of it is land and 3.5 square miles (9.1 km2) of it (2.44%) is water. Peoria has now annexed over 170 square miles (440 km2) and is in two counties Maricopa County and Yavapai County. It is technically the largest incorporated city in Yavapai County even though almost all of Peoria's current population resides on the Maricopa side. Th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Call Center Representative jobs
$32,685 to $42,944
Peoria, Arizona area prices
were up 2.2% from a year ago

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