Inbound Call Center Representative jobs in Yuma, AZ

O
Call Center Representative
  • OrthoArizona
  • Peoria, AZ OTHER
  • Contact Center Representative
     
    About OrthoArizona: 
    At OrthoArizona, our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. Founded in 1994, OrthoArizona has become the premier orthopedic group across the valley.  Since that time, we have grown to have over two dozen locations and over 75 orthopedic specialists. 
     
    Our multi-specialty orthopedic clinics have additional convenient services such as Pain Management, Physical & Hand Therapy, Athletic Performance, X-ray, and MRI, InstantOrtho a Walk in Clinic for Urgent Orthopedic Conditions and more! We are looking for employees who want to work for a fast-growing organization with a strong reputation for providing comprehensive high quality musculoskeletal care. We need professionals who share our vision and the commitment to see it through. 
      
    As a Contact Center Representative with OrthoArizona, you will get to: 
    • Answer phone in prompt, courteous and helpful manner, screen, and route calls as needed, create phone note in the patient electronic medical record, and/or providing information to patients. 
    • Schedule appointments correctly and accurately pursuant to provider scheduling protocols. 
    • Notify patient of appropriate/required arrival time for appointment (based on type of appointment) and of required items to bring to appointment (insurance cards, photo ID, etc.). 
    • Ensure proper authorization and / or valid referral documentation has been received and review scheduled appointments to include appointment date, time, location, and provider. 
    • Register patients and confirm patient demographics. 
    • Interact with patients, family members, visitors, and members of the health care team; direct patient questions and/or complaints to appropriate department; keep patients informed. 
    • Schedule patients for all office visits or in office procedures. 
    • All other duties as assigned. 
      
    Qualifications: 
    • Excellent customer / patient service. 
    • Knowledge of medical terminology. 
    • Working knowledge of computer programs. 
    • Excellent written and verbal communication skills. 
    • Understand/Perform training on practice management software. 
    • Continue to expand knowledge of practice management software as updates occur. 
    • Follow all Standard Operating Procedures. 
    • High School diploma or GED. 
      
    Preferred Qualifications: 
    • Prefer one-year medical office experience. 
    • Bilingual is a plus. 
    • Basic phone handling skills.  
    • Contact Center experience. 
    • Basic knowledge of insurance plans and the specialty referral process. 
      
    Full Time Benefits: 
    • Robust paid time off package including, sick time, holidays, & paid time off! 
    • Medical - including a plan with 100% employer coverage- a $585 monthly value. 
    • Health Savings account company contributions. 
    • Dental & Vision insurance. 
    • Company paid life insurance policy the option to purchase additional benefits to protect you from what life throws at you. 
    • 401(k) with a company contribution profit sharing! 
    • Pet insurance. 
    • ID Theft protection & Legal assistance. 
     
     
  • 18 Days Ago

A
Call center representative
  • Alpine Home Air Products
  • Tolleson, AZ FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Competitive pay / Benefits (Group Healthcare-HSA-401k-PTO) / Computer equipment and training provided - As a Call Center Rep you'll : Be the first point ...
  • 18 Days Ago

C
Call center representative
  • Collabera
  • Phoenix, AZ FULL_TIME
  • to $32 / Hr. Must Haves : 5 years of Customer Service-related experience working in an enterprise environment with multiple systems MS Office mid-high proficiency Strong written communication High bus...
  • 20 Days Ago

T
Call center representative
  • TEKsystems
  • Glendale, AZ FULL_TIME
  • Description : To provide excellent customer service to worksite employees of Paychex clients. Respond and provide first level resolution to worksite employee questions. Skills : customer service, call...
  • 23 Days Ago

T
Call center representative
  • TEKsystems
  • Cave Creek, AZ FULL_TIME
  • Description : To provide excellent customer service to worksite employees of Paychex clients. Respond and provide first level resolution to worksite employee questions. Processes and maintains employe...
  • 24 Days Ago

R
Call Center Representative - 157972
  • Raise
  • Phoenix, AZ CONTRACTOR
  • We’re Hiring!Raise is hiring for our key client in the Legal industry and is looking for an additional Call Center Representative for their team. Pay Rate: $19.00/hour on W2. Work Type: Onsite – Phoen...
  • 3 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Inbound Call Center Representative jobs found in Yuma, AZ area

B
Warehouse Operator
  • B&G Foods, Inc.
  • Yuma, AZ
  • Ready to be part of something special? Join our Family! Summary: Warehouse operator reports to Warehouse, Shipping & Rec...
  • 3/28/2024 12:00:00 AM

M
FT Customer Solutions Representative (Work From Home)>
  • Master Lock
  • Yuma, AZ
  • [Call Center / Remote] - Anywhere in U.S. / $17.79 per hour / Medical, dental & vision / 401K / PTO / Equipment provided...
  • 3/28/2024 12:00:00 AM

E
FT Customer Support Agent (Work From Home)>
  • Elevate Labs
  • Yuma, AZ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Medical, dental, and vision / Home-office st...
  • 3/27/2024 12:00:00 AM

T
Booking Travel Administrator (Remote)
  • Travel Travel Yes
  • Yuma, AZ
  • As a Remote Booking Travel Administrator, you will play a critical role in the efficient coordination and administration...
  • 3/26/2024 12:00:00 AM

A
Customer Service Agent - Work From Home>
  • American Logistics
  • Yuma, AZ
  • [Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a C...
  • 3/24/2024 12:00:00 AM

A
Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Yuma, AZ
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/24/2024 12:00:00 AM

B
Customer Service Representative - Work From Home>
  • Beyond Finance
  • Yuma, AZ
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/24/2024 12:00:00 AM

C
Customer Service Representative
  • Companalyst
  • Yuma, AZ
  • * Customer Service Representative in Progressive Insurance **Customer Service Representative** POSTED ON 2/22/2022 AVAIL...
  • 3/24/2024 12:00:00 AM

Yuma (Cocopah: Yuum) is a city in and the county seat of Yuma County, Arizona, United States. The city's population was 93,064 at the 2010 census, up from the 2000 census population of 77,515. Yuma is the principal city of the Yuma, Arizona, Metropolitan Statistical Area, which consists of Yuma County. According to the United States Census Bureau, the 2014 estimated population of the Yuma MSA is 203,247. More than 85,000 retirees make Yuma their winter residence. Yuma is in the state's southwest corner, in the Sonoran Desert, Yuma Desert sub-region. Yuma is near the borders of California to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Call Center Representative jobs
$33,684 to $44,256
Yuma, Arizona area prices
were up 2.2% from a year ago

Inbound Call Center Representative in Cypress, CA
Handling and researching issues over the phone.
March 14, 2023
Inbound Call Center Representative in Hoffman Estates, IL
Contact customers to respond to inquiries or to notify them of investigation results and any planned adjustments with ownership.
December 07, 2022
Communicate charges for products or services requested.
January 14, 2023
Resolve customer's service complaints by performing activities such as issuing refund requests.
April 20, 2023
Assist customers in class registration.
May 21, 2023
Inbound Call Center Representative in Santa Rosa, CA
Answering customer/client requests and inquiries concerning services, products, and claims.
October 29, 2022