Inbound Contact Center Manager jobs in New Iberia, LA
Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Inbound Contact Center Manager jobs
Travel Center General Manager
- Pilot Company
-
Breaux Bridge, LA
FULL_TIME
- Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.Job DescriptionPilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. Applicants for this position must be willing to relocate. The Retail General Manager will also be:Ensuring that customer expectations are metConducting meetings with subordinate employeesMaintaining effective vendor relationshipsAs a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.Additional responsibilities for the Retail General Manager include:Driving salesManaging team membersTracking inventoryProviding customer servicePerforming P&L analysisPay Rates Starting between: $48,900.00 - $72,750.00 / yearQualificationsAs a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include:Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial resultsPrevious management proficiency in high volume retail with P&L accountabilityAbility to create and maintain a customer focused cultureAdditional InformationFuel DiscountNation-wide Medical Plan/Dental/Vision401(k)Flexible Spending AccountsAdoption AssistanceTuition ReimbursementFlexible ScheduleWeekly Pay
- 1 Month Ago
Pharmacist (MANAGER)
- SWLA Center for Health Services
-
CROWLEY, LA
FULL_TIME
- SWLA CENTER FOR HEALTH SERVICES JOB DESCRIPTION JOB TITLE: Pharmacist (Manager) DEPARTMENT: Pharmacy SUPERVISED BY: Pharmacy Director SUMMARY: Fills orders for drugs, monitors patient drug therapies a...
- 24 Days Ago
Case Manager
- Iberia General Hospital And Medical Center
-
Iberia, LA
FULL_TIME
- Iberia Medical Center(IMC) in New Iberia, LA is looking for team members who will help advance ourvision to be the premier hospital of choice for patients, physicians andemployees. We've been caring f...
- 21 Days Ago
Louisiana Accelerator Center: Accelerator Technical Manager
- University of Louisiana, Lafayette
-
Lafayette, LA
FULL_TIME
- Position Title: Louisiana Accelerator Center: Accelerator Technical ManagerDepartment: 9071|Louisiana Accelerator CenterResponsibilities:The Accelerator Technical Manager position is based at the Loui...
- 1 Month Ago
Assistant Manager(#161)
- Citi Trends Distribution Center Darlington SC
-
Opelousas, LA
FULL_TIME
- Duties:- Assist the manager in overseeing daily operations and ensuring smooth workflow- Provide excellent customer service and assist customers with their wireless sales needs- Manage inventory and s...
- 17 Days Ago
Full Time Assistant Manager - Lafayette, LA Stirling Lafayette Shopping Center
- rue21
-
Lafayette, LA
FULL_TIME
- Company DescriptionLiving Our ValuesInclusivity: rue21 embraces all of you. We promote individuality and celebrate our differences. All are accepted, respected and welcome. Integrity: We own our words...
- 9 Days Ago
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0 Inbound Contact Center Manager jobs found in New Iberia, LA area
About New Iberia, Louisiana
New Iberia (Spanish: Nueva Iberia, French: La Nouvelle-Ibérie) is the largest city in and the parish seat of Iberia Parish, Louisiana, United States. It is located 21 miles (34 kilometers) southeast of Lafayette.
In 1900, 6,815 people lived in New Iberia; in 1910, 7,499; and in 1940, 13,747. The population was 32,623 at the 2000 census and 30,617 in 2010, a decrease of 2,006, or 6.2 percent, over the previous decade.
New Iberia is a part of the Lafayette, Louisiana Metropolitan Statistical Area.
New Iberia is located at 30°0′13″N 91°49′6″W / 30.00361°N 91.81833°W / 30.00361; -91.81833 (30.0...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$78,767 to $113,086
New Iberia, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does an Inbound Contact Center Manager do?
Inbound Contact Center Manager in Columbus, GA
Traditional call centers are the heart of customer service for many businesses.
February 11, 2020
Inbound Contact Center Manager in High Point, NC
Having a good coaching program in place is vital to success in improving efficiency. Make sure your call center software includes a coaching and monitoring tool.
January 01, 2020
Inbound Contact Center Manager in Altus, OK
When customers call a business on the phone for support, the call center is where they land.
December 29, 2019