Inbound Contact Center Manager jobs in Quincy, MA

Inbound Contact Center Manager manages and directs all aspects of inbound contact center operations. Implements and reviews contact center inbound policies and procedures. Being an Inbound Contact Center Manager develops and monitors quotas for service volume and timeliness. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Inbound Contact Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Inbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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268 Inbound Contact Center Manager jobs found in Quincy, MA area

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Sr. Director, Network Infrastructure
  • Santander Holdings USA Inc
  • Whitman, MA
  • WAN, LAN, WiFi, Datacenter, Corporate Telephony, Contact Center Telephony, etc. * Participate in Roadmap Development, Project Management, Incident Management and Problem management for all aspect of ...
  • 9 hours ago

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Sr. Director, Network Infrastructure
  • Santander Holdings USA Inc
  • Somerville, MA
  • WAN, LAN, WiFi, Datacenter, Corporate Telephony, Contact Center Telephony, etc. * Participate in Roadmap Development, Project Management, Incident Management and Problem management for all aspect of ...
  • 9 hours ago

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Sr. Director, Network Infrastructure
  • Santander Holdings USA Inc
  • Babson Park, MA
  • WAN, LAN, WiFi, Datacenter, Corporate Telephony, Contact Center Telephony, etc. * Participate in Roadmap Development, Project Management, Incident Management and Problem management for all aspect of ...
  • 9 hours ago

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Recruitment Manager
  • Medical Recruiting Strategies
  • Brighton, MA
  • ... 602-491-9465 Contact Details Jp Soni Phone No.: 602-491-9465 Email: jsoni ... a Community Health Center in Boston and/or MA, a plus. ▪ Proven experience achieving ...
  • yesterday

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Business Systems Consultant 6
  • Wells Fargo Bank
  • Boston, MA
  • During the application process, ensure your contact information (email and phone number) is up to ... We're looking for talented people who will put our customers at the center of everything we do
  • 2 days ago

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Customer Account Advisor
  • Aarons
  • Allston, MA
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ... by management * Clean and certify merchandise in the Quality Assurance Center for all items ...
  • 2 days ago

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Remote Customer Service Representative
  • Nestle Waters North America
  • Raynham, MA
  • NestléWaters' customer contact center is conveniently locatedon the Taunton/Raynham line, less ... Correctly enter information into our Customer Relationship Management (CRM) system according to the ...
  • 5 days ago

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Business Development Specialist
  • BCS365
  • Boston, MA
  • ... M with data from all marketing platforms with the goal of producing BANT qualified leads for outside Account Executives. Essential Duties and Responsibilities Serve as primary contact for inbound ...
  • 6 days ago

Quincy (/ˈkwɪnzi/ KWIN-zee) is the largest city in Norfolk County, Massachusetts, United States. It is part of Metropolitan Boston and one of Boston's immediate southern suburbs. Its population in 2014 was 93,397, making it the eighth-largest city in the state. Known as the "City of Presidents," Quincy is the birthplace of two U.S. presidents—John Adams and his son John Quincy Adams—as well as John Hancock, a President of the Continental Congress and the first signer of the Declaration of Independence. First settled in 1625, Quincy was briefly part of Dorchester and Boston before becoming the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$81,786 to $112,576
Quincy, Massachusetts area prices
were up 2.5% from a year ago