Inbound Contact Center Supervisor jobs in the United States

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2022 Salary.com)

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Registered Nurse, PACU (RCU)
  • Cypress Surgery Center
  • Cheney, KS
  • ... the center. Supervision Received : Supervisor of Clinical Services Education/ Experience ... Occasional contact with communicable disease, electrical equipment, etc. * Personal Protective ...
  • 17 hours ago

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Contact Center Representatives
  • Travis Credit Union
  • Vacaville, CA
  • ... inbound calls, emails and live-chats in a high volume customer service environment. TCU Contact ... Reports directly to assigned Supervisor/Manager, Contact Center. * This position has no supervisory ...
  • yesterday

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Inbound Health Insurance Salesperson
  • Wollborg Michelson Recruiting
  • Reno, NV
  • * All calls will be inbound * Must have an active Health Insurance License out of any state * Seeking ... Ability to learn and retain new processes (i.e. contact center policies, procedures and guidelines
  • 2 days ago

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$10k Sign-On Bonus Available, Charge Nurse (RN), PACU-Recovery
  • Community Regional Medical Center (Fresno, Calif.)
  • Fresno, CA
  • Refers any unresolved situations to clinical Supervisor/Manager. 7. Provides evaluation data ... , 01-61100 Burn Center, 01-73900 Burn Therapy, 01-61701 Med Surg 2 East, 01-61702 Med Surg 5 ...
  • 3 days ago

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Contact Center Supervisor - Mountain View, WY
  • Union Wireless
  • Fort Bridger, WY
  • Union Wireless in Rock Springs, WY is seeking to hire a full-time Retail Store Supervisor. The ... Contact Information If you have any questions or concerns, please feel free to contact our ...
  • 5 days ago

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Consumer Support Supervisor
  • IAA
  • Rancho Cordova, CA
  • IAA is looking for a Consumer Support Supervisor to join our team in Rancho Cordova, CA The ... Act as a liaison between operations managers, Contact Center vendors, and field operations
  • 6 days ago

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Member Experience Advocate - Contact Center | Full-Time
  • Avadian Credit Union
  • Huntsville, AL
  • Contact Center Apply Job Type Full-time Description Member Experience Advocate - Contact Center ... Perform other duties as assigned by the supervisor and officers of the credit union. Requirements ...
  • 6 days ago

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Registered Nurse / RN ER
  • Seton Medical Center Harker Heights
  • Harker Heights, TX
  • ... Physicians, Nursing Supervisor/Manager, and co-workers as appropriate. Responsibilities ... Two contact hours related to forensic evidence collection for any RN practicing in an emergency ...
  • 6 days ago

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Supervisor Inbound Contact Center
  • Humana Insurance Company
  • Louisiana, MO FULL_TIME
  • Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or writte...
  • 2 Months Ago

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Contact Center Supervisor - Independent Contractor Orlando (#OEX)
  • Inktel Contact Center Solutions
  • Kissimmee, FL FULL_TIME,CONTRACTOR
  • Our Contract Supervisors are Independent Contractors for a limited engagement, typically under 1 year. They are primaril...
  • 11 Days Ago

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Supervisor Inbound Contact Center
  • Humana Insurance Company
  • Louisiana, MO FULL_TIME
  • Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or writte...
  • 2 Months Ago

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Contact Center Supervisor - Independent Contractor Orlando (#OEX)
  • Inktel Contact Center Solutions
  • Kissimmee, FL FULL_TIME,CONTRACTOR
  • Our Contract Supervisors are Independent Contractors for a limited engagement, typically under 1 year. They are primaril...
  • 11 Days Ago

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Call Center Supervisor - Independent Contractor Orlando (#OEX)
  • Inktel Contact Center Solutions
  • Lake Mary, FL FULL_TIME
  • Our Contract Supervisors are Independent Contractors for a limited engagement, typically under 1 year. They are primaril...
  • 17 Days Ago

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Customer Contact Center - Inbound Associate
  • Five Star Bank
  • Warsaw, NY FULL_TIME
  • Position Title: Customer Contact Center – Inbound Associate Reports To: Customer Contact Center Inbound Manager or Team ...
  • 7 Days Ago

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Contact Center Inbound/Outbound I
  • Kelly
  • Lancaster, MA FULL_TIME
  • For those who want to keep growing, learning, and evolving. We at Kelly® Professional & Industrial hear you, and we’re h...
  • 2 Months Ago

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Contact Center Inbound/Outbound I
  • Kelly
  • Grafton, MA FULL_TIME
  • For those who want to keep growing, learning, and evolving. We at Kelly® Professional & Industrial hear you, and we’re h...
  • 2 Months Ago

Income Estimation for Inbound Contact Center Supervisor jobs
$51,420 to $72,893