Inbound Contact Center Supervisor jobs in the United States

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021 Salary.com)

A
Supervisor Contact Center
  • Amerihealth
  • Philadelphia, PA
  • Measures and reports Contact Center performance against objectives and goals. Education/Experience : * 1 to 3 years Supervisory experience in Contact Center role. * High School/GED required
  • 9 hours ago

T
Inbound Sales Representative - Must Love Dogs
  • Top Dog Sales Center
  • Reno, NV
  • We are a small virtual call center and ALL of our sales team work from home, and have done so for ... We will contact qualified candidates for an initial phone interview.
  • yesterday

L
Supervisor of Respiratory Therapy
  • Los Robles Regional Medical Center
  • Thousand Oaks, CA
  • Los Robles Hospital and Medical Center Los Robles Health System is a licensed 382-bed acute care ... For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 ...
  • yesterday

N
Contact Center Agent
  • Nelson
  • Aliso Viejo, CA
  • The contact center agent will primarily focus on written correspondence via email and SMS ... However, based on volume, inbound or outbound calling may be required. Our ideal candidate is an ...
  • 3 days ago

S
Manager, Residential Inbound Sales
  • SPECTRUM
  • Mililani Town, HI
  • The Spectrum Residential Inbound Sales Manager is responsible for Coaching and development of a team of Sales Supervisors in a fast-paced, dynamic Call Center Sales environment. Accountable for ...
  • 4 days ago

D
Permanent Work From Home Position - Inbound Customer Service
  • Disabled Veterans Solutions
  • Colorado Springs, CO
  • ... contact center solutions as well as consulting services. Our trademark is dedication to high ... DVS has immediate openings for Pennsylvania based remote inbound customer service professionals for ...
  • 4 days ago

T
Bilingual Spanish Contact Center Representative
  • Travis Credit Union
  • Vacaville, CA
  • ... inbound calls, emails and live-chats in a high volume customer service environment. TCU Contact ... Reports directly to Supervisor, Contact Center * Normally receives general instructions on routine ...
  • 6 days ago

P
Inbound Inside Sales / Customer Service Agent - Start Aug 30 - Virtual/Remote
  • Publishing Concepts
  • College Station, TX
  • Update caller's contact records for their school or organization's directory * Collect stories and ... Five9 Call Center Software or equivalent Knowledge in: Microsoft Office Suite Equal Opportunity ...
  • 6 days ago

Income Estimation for Inbound Contact Center Supervisor jobs
$40,494 to $58,439