Inbound Contact Center Supervisor jobs in Altoona, PA

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Transportation Supervisor, Command Center
  • Penn Highlands Healthcare
  • Du Bois, PA FULL_TIME
  • Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.


    The Transportation Supervisor
    will lead the efforts to meet the patient transportation needs of the patients. Efforts to coordinate transportation can limit access to healthcare, create health inequities, system and community resource limitations.


    QUALIFICATIONS:


    • Must have High School diploma/GED and One of the following: EMT, Advanced EMT, LPN, RN, Paramedic, BS in Health related field
    • (Preferred) 2 years of experience in managing and arranging transportation, 2 years of experience in hospital or in a healthcare setting, and/or 2 years of leadership experience
    • Ability to communicate verbally and written, proficient in scheduling programs, Excellent time management skills

    WHAT WE OFFER:


    • Competitive Compensation based on experience
    • Shift Differentials
    • Referral Bonus Opportunities
    • Professional Development
    • Supportive and Experienced Peers

    BENEFITS:


    • Medical, Dental, and Vision offered the first month after start date
    • Paid Time Off
    • 403(b) retirement plan with company match
    • Flex Spending Account
    • 25% discount on all services at Penn Highlands Healthcare facilities
    • Employee Assistance Program (EAP)
    • Health
    • & Wellness Programs
  • 1 Month Ago

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Cytology Supervisor
  • UPMC - Pittsburgh Medical Center
  • Altoona, PA FULL_TIME
  • Job Description Fulltime Day position - will be required to work weekends and Holidays when needed Purpose : To direct and assure the safe and efficient operation of the Cytology Section of the Labora...
  • 3 Days Ago

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The Meadows Psychiatric Center is looking for a part-time RN Baylor Weekend Nurse Supervisor
  • The Meadows Psychiatric Center
  • Centre Hall, PA PART_TIME
  • Responsibilities: Registered Nurse (RN) Weekend Baylor Supervisor Opportunity This opportunity is part-time at 24 hours per week, working every Saturday, Sunday, with one weekend off per six-week sche...
  • 19 Days Ago

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Childcare Group Supervisor
  • Start Smart Learning Center
  • Cresson, PA PART_TIME,FULL_TIME
  • Overview: We are seeking a dedicated and experienced Chikdcare worker to join our team. As a Group Supervisor, you will be responsible for providing high-quality care and support to infants, toddlers,...
  • Just Posted

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Toddler Classroom Assistant Group Supervisor
  • The Academy, Early Education Center
  • Hollidaysburg, PA PART_TIME,FULL_TIME
  • Assistant Group Supervisor: An ASG is responsible for assisting Lead Teachers in education implementation through out the day, and is responsible for assisting a group of children with daily tasks, th...
  • 6 Days Ago

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Early Learning Center Lead and Assistant Group Supervisor
  • Blair Regional YMCA
  • Duncansville, PA PART_TIME,FULL_TIME
  • The Blair Regional YMCA Early Learning Center is currently hiring experienced Assistant Group Supervisors and Group Supervisors. Primary Responsibilities: Working with a small group of children under ...
  • 1 Month Ago

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0 Inbound Contact Center Supervisor jobs found in Altoona, PA area

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Client Services Supervisor - Home Health
  • Interim HealthCare
  • Johnstown, PA
  • Our Client Services Supervisor are the first point of contact for our caregivers and clients and use their knowledge of ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • A. Duie Pyle, Inc.
  • Altoona, PA
  • ** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUS...
  • 3/27/2024 12:00:00 AM

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customer service
  • Michaels Stores
  • Johnstown, PA
  • customer service page is loaded **customer service** **customer service** locationsJohnstown-420 Town Centre Dr time typ...
  • 3/27/2024 12:00:00 AM

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Dispatcher
  • Salvation Army - ARC
  • Altoona, PA
  • Job Description Job Description Seeking a Dispatcher to become part of our team. The function of Dispatcher will be to c...
  • 3/25/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,704 per week
  • Adventist Health
  • Altoona, PA
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN Telemetry for a travel nursing job in Altoona, Pennsylvania...
  • 3/25/2024 12:00:00 AM

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Early Morning Stocking
  • Michaels Stores
  • Johnstown, PA
  • Store - JOHNSTOWN, PA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together...
  • 3/25/2024 12:00:00 AM

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Unregistered Ultrasound Tech
  • Conemaugh Miners Medical Center
  • Hastings, PA
  • Conemaugh Miners is seeking an Hourly Unregistered Ultrasound Tech in Hastings, PA. Who We Are: People are our passion a...
  • 3/25/2024 12:00:00 AM

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Store Manager
  • Salvation Army - ARC
  • Duncansville, PA
  • Job Description Job Description The Store Manager will create and sustain a pleasant and hospitable work environment and...
  • 3/24/2024 12:00:00 AM

Altoona is a city in Blair County, Pennsylvania, United States. It is the principal city of the Altoona Metropolitan Statistical Area (MSA). The population was 46,320 at the time of the 2010 Census, making it the eleventh most populous city in Pennsylvania. The Altoona MSA includes all of Blair County and was recorded as having a population of 127,089 at the 2010 Census, around 100,000 of whom live within a 5-mile (8.0 km) radius of the Altoona city center according to U.S. Census ZIP Code population data. This includes the adjacent boroughs of Hollidaysburg and Duncansville, adjacent township...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$50,536 to $69,836
Altoona, Pennsylvania area prices
were up 1.5% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020