Inbound Contact Center Supervisor jobs in Augusta, ME

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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5 Inbound Contact Center Supervisor jobs found in Augusta, ME area

Augusta is the state capital of the U.S. state of Maine and the county seat of Kennebec County. The city's population was 19,136 at the 2010 census, making it the third-least populous state capital in the United States after Montpelier, Vermont and Pierre, South Dakota, and the ninth-most populous city in Maine. Located on the Kennebec River at the head of tide, Augusta is home to the University of Maine at Augusta. Augusta is also the principal city in the Augusta-Waterville Micropolitan Statistical Area. Augusta is located at 44°18′26″N 69°46′54″W / 44.30722°N 69.78167°W / 44.30722; -69....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$37,310 to $53,845
Augusta, Maine area prices
were up 1.6% from a year ago