Inbound Contact Center Supervisor jobs in California

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020

Team Leader | Telecare | Hospice Care | Call Center
  • San Diego, CA
  • Monitor and supervise all inbound call volumes and pending referrals to ensure operational service ... Two or more years of related experience supervising an operations team in a 24/7 environment. Call ...
  • 20 hours ago

6 Office Clerks (Call Center) Needed for 4 Weeks! START ASAP!
  • Amtec Inc.
  • San Bernardino, CA
  • Answer inbound phone calls, categorize, and assign issues accordingly Complete data entry tasks for ... Employees in this classification are closely supervised and expected to work within strictly ...
  • yesterday

Distribution Center Supervisor
  • Inquire for company information
  • San Diego, CA
  • Position Summary: The Distribution Center Supervisor under the leadership of the Distribution ... Ensure ALL warehouse inbound/outbound shipments are validated prior to processing shipments
  • 5 days ago

Account Manager - Information and Technology
  • ConvergeOne
  • Glendale, CA
  • Enterprise Networking, Data Center, Security, Unified Communications, and Contact Center ... Supervisory Responsibility No Travel Up to 60% We're an equal opportunity employer. All applicants ...
  • 5 days ago

Call Center Representative
  • Swoon
  • City of Industry, CA
  • Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities ... Contact customers to respond to inquiries or to notify them of claim investigation results and any ...
  • 6 days ago

Customer Service / Call Center (20-00421 and 20-00420)
  • Platinum Resource Group
  • Orange, CA
  • Receive inbound phone calls within the department's goal time frame. * Resolve incoming calls ... Responsible for real-time documentation of calls (i.e., caller name, contact info, call reason ...
  • 6 days ago

Medical Call Center
  • Ultimate Staffing
  • Los Angeles, CA
  • Responsible for relaying updated or new provider contact info to staff and management  * Accurately document inbound/outbound calls  * Accurately enter inbound/outbound calls into appropriate ...
  • 6 days ago

Customer Service Representative (Work from Home)
  • The Panther Group
  • San Bernardino County, CA
  • Customer Service Representative - Call Center Associate Job Responsibilities * As a Customer ... Communicate in writing and verbally (in person and/or via phone) with supervisors, managers, co ...
  • 6 days ago

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$44,468 to $64,174