Inbound Contact Center Supervisor jobs in Chesterfield, MO

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020


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50 Inbound Contact Center Supervisor jobs found in Chesterfield, MO area

Customer Service Representative
  • Medix
  • Fenton, MO
  • The Personal Advocate position is responsible for representing Cigna Behavioral Health (CBH) to all inbound callers within a call center environment and assuring callers contact with CBH is positive
  • 11 hours ago

Assistant Account Manager
  • Allied Universal
  • Saint Louis, MO
  • This position is the first direct supervisory contact for shift supervisors (if applicable to site ... center, and loading docks as applicable to job site. May generate work orders and attached ...
  • 13 hours ago

Intake Care Representative
  • Medix
  • Fenton, MO
  • Intake Care Senior Representative Fenton, MO 3 Month Contract This position is responsible for representing CBH to all inbound callers within a call center environment and assuring callers contact ...
  • 3 days ago

Administrative Assistant
  • Nikco Sports
  • Saint Louis, MO
  • Contact Declined Orders and Save *Prepare Call Lists for Sales Team *Assist in Administrative ... Field Inbound Sales Calls During Promotional Times *Assist with creating awareness of Nikco ...
  • 6 days ago

Chesterfield is a city in St. Louis County, Missouri, United States, and a western suburb of St. Louis. As of the 2010 census, the population was 47,484, making it the state's fourteenth-largest city. The broader valley of Chesterfield was originally referred to as "Gumbo Flats", derived from its soil, which though very rich and silty, became like a gumbo when wet. Chesterfield is located approximately 25 miles (40 km) west of St. Louis. According to the United States Census Bureau, the city has a total area of 33.52 square miles (86.82 km2), of which 31.78 square miles (82.31 km2) is land and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$38,700 to $55,854
Chesterfield, Missouri area prices
were up 0.7% from a year ago