Inbound Contact Center Supervisor jobs in Coventry, RI

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

15 Inbound Contact Center Supervisor jobs found in Coventry, RI area

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Contact Tracer
  • Premier Staffing Source, Inc.
  • Providence, RI
  • ... unit, Contact Tracer Call Center. Contact Tracers will use COVID-19 customer relationship ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position Responsibilities
  • 2 days ago

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Contract Tracer Customer Service Representative
  • Management Registry, Inc.
  • Providence, RI
  • ... Center. Contact Tracers will use RI's COVID 19 customer relationship management (CRM) tool to call ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position responsibilities may ...
  • 2 days ago

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Call Center/Customer Service Specialist (Multiple Opening)
  • Optimize Manpower Solutions, Inc.
  • Providence, RI
  • Call Center/Customer Service Specialist (Multiple Opening) Location: Providence, RI Duration: 3+ ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position Responsibilities
  • 3 days ago

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Customer Service Specialist (State of RI)
  • RI Temps, Inc.
  • Warwick, RI
  • ... Center. Contact Tracers will use RI's COVID 19 customer relationship management (CRM) tool to call ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position Responsibilities ...
  • 3 days ago

Coventry is a town in Kent County, Rhode Island, United States. The population was 35,014 at the 2010 census. According to the United States Census Bureau, the town has a total area of 62.3 sq mi (161 km2). 59.5 sq mi (154 km2) of it is land and 2.8 sq mi (7.3 km2) of it (4.49%) is water. The town is bordered by West Warwick to the east, Foster, Scituate, and Cranston to the north, West Greenwich and East Greenwich to the south, and Sterling, Connecticut to the west. It is the largest town in land area in Rhode Island, being surpassed in total area only by South Kingstown, Rhode Island, wi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$41,868 to $60,426
Coventry, Rhode Island area prices
were up 1.6% from a year ago