Inbound Contact Center Supervisor jobs in Covington, KY

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020


86 Inbound Contact Center Supervisor jobs found in Covington, KY area

Financial Services Representative
  • The Standard
  • Cincinnati, OH
  • This is an inbound phone center where customer service, critical thinking, problem solving, and ... Support contact center team projects including user acceptance testing as needed The Skills and ...
  • yesterday

Motor Vehicle Operator (Towing) NA-07
  • US Department of Health and Human Services
  • Campbell County, KY
  • Supervisory status No Promotion Potential 7 * Job family (Series) 5703 Motor Vehicle Operating ... Please contact the NAF Human Resources Office or representative listed on this job announcement to ...
  • 2 days ago

Covington is a city in Kenton County, Kentucky, United States, located at the confluence of the Ohio and Licking Rivers. Cincinnati, Ohio, lies to its north across the Ohio and Newport, Kentucky, to its east across the Licking. Part of the Cincinnati–Northern Kentucky metropolitan area, Covington had a population of 40,640 at the time of the 2010 U.S. census, making it the fifth-most populous city in Kentucky. It is one of its county's two seats, along with Independence. According to the United States Census Bureau, Covington has a total area of 13.7 square miles (35 km2), of which 13.1 square...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$38,735 to $55,904
Covington, Kentucky area prices
were up 1.1% from a year ago