Inbound Contact Center Supervisor jobs in Cranston, RI

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020

29 Inbound Contact Center Supervisor jobs found in Cranston, RI area

2nd Shift Patient Support Customer Service
  • Integrity Staffing
  • Cumberland, RI
  • Required Skills: · Inbound call center experience in a high-volume or fast-paced customer service ... A member of our staff will be in contact with you within 48 business hours, Monday-Friday ...
  • yesterday

Customer Service Representative (Remote)
  • A-Line Staffing Solutions
  • Lincoln, RI
  • If you have call center experience in a healthcare setting, you might be the perfect fit ... Answer a high volume of inbound and outbound calls with excellent customer service skills
  • 7 days ago

Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is the third largest city in the state. The center of population of Rhode Island is located in Cranston. Cranston is a part of the Providence metropolitan area. Cranston was named one of the "100 Best Places to Live" in the United States by Money magazine in 2006. It is among the top 25 safest cities in the country, according to CQ Press's research. According to the survey done by 24/7 Wall St website, Cranston ranked 36th on the list of “America’s ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$41,731 to $60,230
Cranston, Rhode Island area prices
were up 1.6% from a year ago