Inbound Contact Center Supervisor jobs in Cumberland, RI

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

11 Inbound Contact Center Supervisor jobs found in Cumberland, RI area

According to the United States Census Bureau, the town has a total area of 28.3 square miles (73.2 km2), of which 26.4 square miles (68.5 km2) is land and 1.8 square miles (4.7 km2), or 6.40%, is water. Cumberland is the easternmost town along the state's northern border with Massachusetts, making it the state's de facto northeasternmost town. Cumberland borders the Rhode Island cities of Woonsocket to the northwest and Central Falls, to the south and the town of Lincoln to the west as well as the Massachusetts towns of Wrentham to the north, Plainville and North Attleborough to the east and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$41,947 to $60,540
Cumberland, Rhode Island area prices
were up 1.6% from a year ago