Inbound Contact Center Supervisor jobs in Daytona Beach, FL

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Contact Center Inbound Calls Appointment Setters (ON SITE)
  • SmartContact Communication Center
  • Daytona Beach, FL PART_TIME,FULL_TIME
  • Job description

    If you are looking for a FULL OR PART TIME job where you handle customer service calls in a fun environment where the day goes by quickly, then this may be the right job for you!

    Our training schedule is 9:00 am to 6:00 pm Monday through Friday and lasts approximately 2 weeks depending on how quickly you learn. Training is paid.

    We handle Appointment Setting and Customer Service Calls. NO SALES CALLS.

    Requirements:

    • You MUST like talking to on the phone and helping people.
    • You MUST have a pleasant phone voice & sound friendly/upbeat on the phone.
    • You MUST type at least 30 words per minute.
    • You MUST have excellent computer skills.
    • Customer service experience is required.
    • Call center experience is preferred.
    • Background check required.
    • Drug test required.
    • Business casual attire required.

    Pay: Starting at $16 an hour ($17/hr for bilingual (Spanish/English))

    FT Shift Available: 10:30am - 7:00pm, 11:30am-8:00pm, 12:30pm-9:00pm

    PT Shift Available: 8am - 12pm or 4pm-8pm

    SPLIT SHIFT: 8am - 12pm and 4pm - 8pm

    ***Mondays and Saturdays are Mandatory for ALL FULL TIME shifts***

    Benefits for all Employees:

    • 401(k)
    • Dental insurance
    • On-the-job training
    • Paid time off (FT only)
    • Vision insurance
    • AllyHealth Telemedicine (Paid for by company)

    Job Types: Full-time, Part-time

    Pay: From $16.00 per hour

    Expected hours: 20 – 40 per week

    Benefits:

    • 401(k)
    • Dental insurance
    • On-the-job training
    • Paid time off
    • Vision insurance

    Experience level:

    • No experience needed

    Shift:

    • 8 hour shift
    • Evening shift
    • Split shift

    Work setting:

    • Call center
    • In-person
    • Office

    Application Question(s):

    • Are you interested in Full-time or Part-time? Which shift?

    Ability to Relocate:

    • Daytona Beach, FL 32117: Relocate before starting work (Required)

    Work Location: In person

  • 1 Day Ago

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Contact center specialist
  • Fortrea
  • Daytona Beach, FL FULL_TIME
  • As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical...
  • 17 Days Ago

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RN SUPERVISOR
  • Coquina Center
  • Ormond Beach, FL FULL_TIME
  • RN SUPERVISOR Shift 3pm-11pm or 11pm-7am Full Time OVERVIEW: Assist the Director of Nursing and Assistant Director of Nursing in planning, developing, organizing, implementing, evaluating, and directi...
  • 24 Days Ago

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Call Center Supervisor
  • Ground Up Motors
  • Palm, FL FULL_TIME
  • Job Summary: As a Call Center Supervisor, you will lead and inspire a team of customer-focused professionals to deliver exceptional sales and customer service experiences. Your role encompasses overse...
  • 8 Days Ago

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Call center supervisor
  • Fortrea
  • De Land, FL FULL_TIME
  • As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical...
  • 1 Month Ago

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Call center supervisor
  • Fortrea
  • Smyrna, FL FULL_TIME
  • As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical...
  • 1 Month Ago

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0 Inbound Contact Center Supervisor jobs found in Daytona Beach, FL area

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FT Customer Experience Manager
  • Michaels Stores, Inc.
  • Port Orange, FL
  • Store - PORT ORANGE, FL Deliver a customer centric shopping experience by managing and delivering effective front-end op...
  • 3/28/2024 12:00:00 AM

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Patient Access Specialist - Main ED Registration
  • Halifax Health
  • Daytona Beach, FL
  • Halifax Health is seeking a Patient Access Specialist for the PBFS - Emergency Department. The Patient Access Specialist...
  • 3/28/2024 12:00:00 AM

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Admissions Coordinator
  • Daytona Beach Health And Rehabilitation Center
  • Daytona Beach, FL
  • Working with us means being part of something special: A team that is passionate about making an impact on our patients ...
  • 3/28/2024 12:00:00 AM

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Travel Surgical Technologist - $1,395 per week
  • TRS Healthcare
  • Daytona Beach, FL
  • Fusion Medical Staffing-Nursing is seeking a travel Surgical Technologist for a travel job in Daytona Beach, Florida. Jo...
  • 3/28/2024 12:00:00 AM

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Registered Nurse (Field Case Manager) - Hospice
  • Halifax Health
  • Port Orange, FL
  • Overview Halifax Health - Hospice is seeking a Registered Nurse - Field RN Case Manager. Summary The RN will be responsi...
  • 3/28/2024 12:00:00 AM

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Optometrist
  • Department of Veterans Affairs
  • Daytona Beach, FL
  • Summary PLEASE READ THE COMPLETE ANNOUNCEMENT TO ENSURE YOU UNDERSTAND THE QUALIFICATION REQUIREMENTS AND SUBMIT A COMPL...
  • 3/26/2024 12:00:00 AM

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Licensed Practical Nurse, Home Health Full Time
  • CenterWell Home Health
  • Daytona Beach, FL
  • Become a part of our caring community and help us put health first As a Home Health LPN, you will: * Provide professiona...
  • 3/24/2024 12:00:00 AM

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Patient Access Specialist - Medical Call Center
  • THE ORTHOPEDIC CLINIC
  • Daytona Beach, FL
  • Job Type Full-time Description Live your life in full motion! Join our Team to put the FUN in functionality!! We are the...
  • 3/24/2024 12:00:00 AM

Daytona Beach is a city in Volusia County, Florida, United States. It lies about 51 miles (82.1 km) northeast of Orlando, 86 miles (138.4 km) southeast of Jacksonville, and 242 miles (389.5 km) northwest of Miami. In the 2010 U.S. Census, it had a population of 61,005. It is a principal city of the Deltona–Daytona Beach–Ormond Beach metropolitan area, which was home to 600,756 people as of 2013. Daytona Beach is also a principal city of the Fun Coast region of Florida. The city is historically known for its beach where the hard-packed sand allows motorized vehicles to drive on the beach in res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$49,256 to $68,067
Daytona Beach, Florida area prices
were up 1.5% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020