Inbound Contact Center Supervisor jobs in Grand Island, NE

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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15 Inbound Contact Center Supervisor jobs found in Grand Island, NE area

Grand Island is a city in and the county seat of Hall County, Nebraska, United States. The population was 48,520 at the 2010 census. Grand Island is the principal city of the Grand Island metropolitan area, which consists of Hall, Merrick, Howard and Hamilton counties. The Grand Island metropolitan area has an official population of 83,472 residents. Grand Island has been given the All-America City Award three times (1955, 1967, and 1981–82) by the National Civic League. Grand Island is home to the Nebraska Law Enforcement Training Center (NLETC) which is the sole agency responsible for train...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$36,689 to $52,952
Grand Island, Nebraska area prices
were up 0.8% from a year ago