Inbound Contact Center Supervisor jobs in Gulfport, MS

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021 Salary.com)

6 Inbound Contact Center Supervisor jobs found in Gulfport, MS area

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Child and Youth School Counselor
  • JCS Military Support Services, Inc.
  • Gulfport, MS
  • ... Center Gulfport in Mississippi. SUMMARY OF RESPONSIBILITIES This position has the primary ... The counselors work closely with the installation and military branch Points of Contact (POC) to ...
  • 4 days ago

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Inbound Inside Sales / Customer Service Agent - Start Aug 30 - Virtual/Remote
  • Publishing Concepts
  • Biloxi, MS
  • Update caller's contact records for their school or organization's directory * Collect stories and ... Five9 Call Center Software or equivalent Knowledge in: Microsoft Office Suite Equal Opportunity ...
  • 6 days ago

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Inbound Inside Sales / Customer Service Agent - Start Aug 30 - Virtual/Remote
  • Publishing Concepts
  • Gulfport, MS
  • Update caller's contact records for their school or organization's directory * Collect stories and ... Five9 Call Center Software or equivalent Knowledge in: Microsoft Office Suite Equal Opportunity ...
  • 6 days ago

Gulfport is the second-largest city in Mississippi after the state capital, Jackson. Along with Biloxi, Gulfport is the other county seat of Harrison County and the larger of the two principal cities of the Gulfport-Biloxi, Mississippi Metropolitan Statistical Area, which is included in the Gulfport-Biloxi-Pascagoula, Mississippi Combined Statistical Area. As of the 2010 census, the city of Gulfport had a total population of 67,793. It is also home to the US Navy Atlantic Fleet Seabees. According to the United States Census Bureau, the city had a total area of 64.2 sq mi (166.4 km2), of which ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$35,607 to $51,385
Gulfport, Mississippi area prices
were up 1.2% from a year ago