Inbound Contact Center Supervisor jobs in Hattiesburg, MS

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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2 Inbound Contact Center Supervisor jobs found in Hattiesburg, MS area

Hattiesburg is a city in the U.S. state of Mississippi, primarily in Forrest County (where it is the county seat) and extending west into Lamar County. The city population was 45,989 at the 2010 census, with an estimated population of 46,805 in 2015. It is the principal city of the Hattiesburg, Mississippi, Metropolitan Statistical Area, which encompasses Forrest, Lamar and Perry counties. Development of the interior of Mississippi by European Americans took place primarily after the American Civil War. Before that time, only properties along the major rivers were developed as plantations. Fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$34,786 to $50,202
Hattiesburg, Mississippi area prices
were up 1.2% from a year ago