Inbound Contact Center Supervisor jobs in Independence, MO

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

71 Inbound Contact Center Supervisor jobs found in Independence, MO area

Independence is the fifth-largest city in the U.S. state of Missouri. It lies within Jackson County, of which it is the county seat. Independence is a satellite city of Kansas City, Missouri, and is part of the Kansas City metropolitan area. In 2010, it had a total population of 116,830. Independence is known as the "Queen City of the Trails" because it was a point of departure for the California, Oregon, and Santa Fe Trails. Independence was also the hometown of U.S. President Harry S. Truman; the Truman Presidential Library and Museum is located in the city, and Truman and First Lady Bes...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$38,643 to $55,773
Independence, Missouri area prices
were up 1.7% from a year ago