Inbound Contact Center Supervisor jobs in Jefferson City, MO

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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47 Inbound Contact Center Supervisor jobs found in Jefferson City, MO area

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WAREHOUSE SUPERVISOR II in FULTON, MO
  • Dollar General
  • Fulton, MO
  • Supervises the timely receipt, stocking, order filling, or shipment of merchandise. May supervise ... Knowledge of specific inbound or outbound functions within the distribution center. * Strong ...
  • 20 hours ago

Jefferson City, officially the city of Jefferson and informally Jeff, is the capital of the U.S. state of Missouri and the 15th most populous city in the state. It is also the county seat of Cole County and the principal city of the Jefferson City Metropolitan Statistical Area, the second-most-populous metropolitan area in Mid-Missouri and fifth-largest in the state. Most of the city is in Cole County, with a small northern section extending into Callaway County. Jefferson City is named for Thomas Jefferson, the third president of the United States. The city won a 2013 essay contest sponsored ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$38,235 to $55,182
Jefferson City, Missouri area prices
were up 0.7% from a year ago