Inbound Contact Center Supervisor jobs in Lake Charles, LA

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

4 Inbound Contact Center Supervisor jobs found in Lake Charles, LA area

V
Supervisor
  • Volunteers of America Greater Baton Rouge
  • Lake Charles, LA Full-Time
  • Job Description: Manage day-to-day operation of transitional housing and 24 hour respite programs for adults with mental...
  • 2 Months Ago
S
Substance Abuse Counselor
  • Spindletop Center
  • Hackberry, LA Full-Time
  • Our goal at Spindletop Center is to promote an environment of quality customer service in which staff work with pride, i...
  • 9 Days Ago
Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$35,709 to $51,539
Lake Charles, Louisiana area prices
were up 1.2% from a year ago