Inbound Contact Center Supervisor jobs in Mandan, ND

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

Filters

Clear All

3 Inbound Contact Center Supervisor jobs found in Mandan, ND area

Mandan is a city on the eastern border of Morton County and is the seventh-largest city in North Dakota. Founded in 1879 on the west side of the upper Missouri River, it was designated in 1881 as the county seat of Morton County. The U.S. Census Bureau estimated the 2017 population at 22,228. Located across the Missouri River from the state capital of Bismarck, Mandan is a core city of the Bismarck-Mandan Metropolitan Statistical Area. According to the United States Census Bureau, the city has a total area of 11.13 square miles (28.83 km2), of which 11.03 square miles (28.57 km2) is land and 0...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$36,921 to $53,286
Mandan, North Dakota area prices
were up 0.8% from a year ago