Inbound Contact Center Supervisor jobs in Missouri

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020

Customer Service Finance Specialist with Bonus Potential
  • Alorica
  • Saint Joseph, MO
  • ... at our contact center facility. In this role, you will be assisting customers with making ... Escalates calls to supervisor when necessary and appropriate WHY JOIN ALORICA? Every day, we aim to ...
  • 2 days ago

Work from Home, Call Center Agent I
  • OnProcess Technology, Inc.
  • Saint Louis, MO
  • As a result of customer contact, he/she updates the Company database with all appropriate ... Perform/handle outbound or inbound customer communications via phone or email. * Advise customers ...
  • 3 days ago

Customer Care Call Center Rep
  • Bass Pro Shops
  • Springfield, MO
  • ... contact documentation and reporting tasks prescribed by team operating standards. 11. Support ... Inbound/outbound call center/customer support center experience Strong telephone skills, including ...
  • 3 days ago

Cardiac Cath Lab Nurse Coordinator - Part Time
  • BJC HealthCare
  • Saint Louis, MO
  • Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri ... Responsible for coordination of patient contact, patient education, prepares patient/family for ...
  • 3 days ago

MI30 - Contact Center Sales Outbound I
  • Kelly Services
  • Springfield, MO
  • We are looking for talented and competitive Outbound Patient Contact Representatives to generate ... Responsibilities -Source new opportunities through inbound lead follow-up and outbound cold calls ...
  • 3 days ago

School Social Worker, ACE Learning Center
  • Ombudsman Educational Services
  • Overland, MO
  • The Social Worker supports the supervisor in decisions regarding the operation of the center(s) and ... Oversee child abuse and neglect reporting procedures and serve as the main contact * Provide ...
  • 3 days ago

Contact Representative
  • Scheduling Experts
  • Springfield, MO
  • Previous inbound call center or related customer service experience * Healthcare experience (willing to train) Additional Information This is a work from home position. As part of our hiring process ...
  • 3 days ago

Sales Associate / Entry Level [NOT A CALL CENTER]
  • North Inc
  • Saint Louis, MO
  • ... outside sales, inbound, outbound, telesales, telemarketing, sales associate, sales executive ... shift supervisor, shift manager, customer service, cashier, retail sales, fast food, food service ...
  • 6 days ago

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$37,814 to $54,577