Inbound Contact Center Supervisor jobs in Mississippi

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2022 Salary.com)

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Warehouse Supervisor
  • Navistar, Inc.
  • Olive Branch, MS
  • ... inbound and outbound transportation activities.? * Drive continuous improvement on the floor and ... Distribution Center supervisory experience highly desired with In-depth knowledge of warehousing ...
  • 3 days ago

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Call Center/Customer Service Representative
  • Pyramid Consulting
  • Jackson, MS
  • Customer service agents may be inbound, outbound, or a combination of both. Job Responsibilities ... adjusting bills. - Contact customers to respond to inquiries or to notify them of claim ...
  • 4 days ago

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Warehouse Manager - Pearl, MS
  • Goodyear
  • Pearl, MS
  • Overseeing all inbound and outbound tire shipments of new and retreaded tires to internal and ... Previous supervisor or management experience is strongly preferred * Previous warehouse, shipping ...
  • 7 days ago

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Distribution Center Inbound Receiving Supervisor
  • WAI
  • Southaven, MS FULL_TIME
  • ESSENTIAL DUTIES AND RESPONSIBILITIES Studies receiving notices, packing slips, and other records to determine prioritie...
  • 1 Month Ago

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Contact Center Representative - RFT - Contact Center
  • KINGS DAUGHTERS MEDICAL CENTER
  • Brookhaven, MS FULL_TIME
  • Answer calls from patients directed to the Physicians Clinics, addressing their needs, complaints, or other issues. Sche...
  • 1 Month Ago

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$44,605 to $63,232

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020