Inbound Contact Center Supervisor jobs in O Fallon, MO

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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46 Inbound Contact Center Supervisor jobs found in O Fallon, MO area

O'Fallon /oʊˈfælən/ is a city along Interstate 64 and Interstate 70 between Lake St. Louis and St. Peters in St. Charles County, Missouri, United States. It is part of the St. Louis Metropolitan Statistical Area. As of the 2010 census O'Fallon had a population of 79,329, making it the largest municipality in St. Charles County and seventh largest in the state of Missouri. O'Fallon's namesake in St. Clair County, Illinois is also part of the St. Louis Metropolitan Statistical Area. The two O'Fallons are one of the few pairs of same-named municipalities to be part of the same MSA. According to t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$38,616 to $55,733
O Fallon, Missouri area prices
were up 0.7% from a year ago