Inbound Contact Center Supervisor jobs in Pawtucket, RI

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

15 Inbound Contact Center Supervisor jobs found in Pawtucket, RI area

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Contact Tracer
  • Premier Staffing Source, Inc.
  • Providence, RI
  • ... unit, Contact Tracer Call Center. Contact Tracers will use COVID-19 customer relationship ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position Responsibilities
  • 2 days ago

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Contract Tracer Customer Service Representative
  • Management Registry, Inc.
  • Providence, RI
  • ... Center. Contact Tracers will use RI's COVID 19 customer relationship management (CRM) tool to call ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position responsibilities may ...
  • 2 days ago

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Call Center/Customer Service Specialist (Multiple Opening)
  • Optimize Manpower Solutions, Inc.
  • Providence, RI
  • Call Center/Customer Service Specialist (Multiple Opening) Location: Providence, RI Duration: 3+ ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position Responsibilities
  • 3 days ago

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Customer Service Specialist (State of RI)
  • RI Temps, Inc.
  • Warwick, RI
  • ... Center. Contact Tracers will use RI's COVID 19 customer relationship management (CRM) tool to call ... Contact Tracers will be supervised by Contact Tracing Team Leads. Position Responsibilities ...
  • 3 days ago

Pawtucket /pəˈtʌkɪt/ (listen) is a city in Providence County, Rhode Island, United States. The population was 71,148 at the 2010 census. It is the fourth largest city in the state. Pawtucket borders Providence, Central Falls, North Providence, Lincoln, and East Providence in Rhode Island and Seekonk and Attleboro in the state of Massachusetts. Pawtucket is located at 41°52′32″N 71°22′34″W / 41.87556°N 71.37611°W / 41.87556; -71.37611Coordinates: 41°52′32″N 71°22′34″W / 41.87556°N 71.37611°W / 41.87556; -71.37611. According to the United States Census Bureau, the city has a total area of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$41,947 to $60,540
Pawtucket, Rhode Island area prices
were up 1.6% from a year ago