Inbound Contact Center Supervisor jobs in Providence, RI

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021

18 Inbound Contact Center Supervisor jobs found in Providence, RI area

Automotive Store Manager
  • Monro Muffler/Brake
  • Cumberland, RI
  • ... Store Support Center in Rochester, New York. If you like helping others, as much as you like ... Contact us to learn more. Destination Monro! - Your career is here. Job Description As a Monro ...
  • yesterday

Patient Service Representative - Change Healthcare
  • Change Healthcare
  • Providence, RI
  • The Contact Center Patient Services Representatives will be responsible for handling both inbound and outbound calls and providing a great customer service experience. Key Responsibilities: * Obtains ...
  • yesterday

Call Center Representative I
  • Ryder System
  • Providence, RI
  • Summary The Call Center Representative I will receive inbound phone calls at our call center from ... supervisors, managers, directors, etc.) * Ability to work independently and as a member of a team
  • yesterday

Alternative Care Research Project Manager
  • Brown University
  • Providence, RI
  • ... Training Center (PSTC) and supported by University funds. This project researches children ... The position will be responsible for supervising student research assistants that are coding ...
  • 2 days ago

The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown. Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$42,518 to $61,360
Providence, Rhode Island area prices
were up 1.6% from a year ago