Inbound Contact Center Supervisor jobs in Providence, RI

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020


15 Inbound Contact Center Supervisor jobs found in Providence, RI area

REMOTE Health Care Consultant/Benefits verification Specialist
  • A-Line Staffing Solutions
  • Cumberland, RI
  • Please contact Brad Zidek at, or 412-823-2500 for immediate consideration ... Inbound call center experience in a high-volume or fast-paced customer service setting. Healthcare ...
  • yesterday

Inside Sales Representative - Bank of America
  • Bank of America
  • Lincoln, RI
  • Preferred sales agents are sales professionals who work in an inbound contact center and understand that being there for our clients is our number one priority. As a preferred sales agent, you can ...
  • 2 days ago

Customer Care Call Center
  • inSync Staffing
  • Cumberland, RI
  • This position will be responding to inbound calls related to COVID-19 inquiries from customers ... Assisting customers in an in-bound customer contact center. * Serve as a customer advocate
  • 6 days ago

The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown. Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$42,020 to $60,647
Providence, Rhode Island area prices
were up 1.6% from a year ago