Inbound Contact Center Supervisor jobs in Rhode Island

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020

Customer Care Call Center
  • inSync Staffing
  • Cumberland, RI
  • This position will be responding to inbound calls related to COVID-19 inquiries from customers ... Assisting customers in an in-bound customer contact center. * Serve as a customer advocate
  • yesterday

Health Care Consultant/Benefits verification Specialist
  • A-Line Staffing Solutions
  • Cumberland, RI
  • Please contact Brad Zidek at, or 412-823-2500 for immediate consideration ... Inbound call center experience in a high-volume or fast-paced customer service setting. Healthcare ...
  • yesterday

Call Center Representative - AAA Northeast
  • AAA Northeast
  • Providence, RI
  • ... a supervisor for members with special circumstances; attempts to accommodate members in ... Experience handling inbound or outbound calls in a call center environment * Minimum of 1 year ...
  • 4 days ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$41,822 to $60,361