Inbound Contact Center Supervisor jobs in Saint Joseph, MO

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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34 Inbound Contact Center Supervisor jobs found in Saint Joseph, MO area

A
Collections Representative
  • Alorica
  • Saint Joseph, MO
  • ... at our contact center facility. In this role, you will be assisting customers with making ... Escalates calls to supervisor when necessary and appropriate WHY JOIN ALORICA? Every day, we aim to ...
  • 2 days ago

A
Finance Customer Service Representative
  • Alorica
  • Saint Joseph, MO
  • Escalates calls to supervisor when necessary and appropriate * Responds to requests for assistance ... A climate controlled, contact center environment - filled with amazing people, incredible career ...
  • 2 days ago

St. Joseph (informally St. Joe) is a city in and the county seat of Buchanan County, Missouri, United States. Small parts of St. Joseph extend into Andrew County, Missouri, United States. It is the principal city of the St. Joseph Metropolitan Statistical Area, which includes Buchanan, Andrew, and DeKalb counties in Missouri and Doniphan County, Kansas. As of the 2010 census, St. Joseph had a total population of 76,780, making it the eighth largest city in the state, and the third largest in Northwest Missouri. St. Joseph is located roughly twenty-five miles north of the Kansas City, Missour...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$38,449 to $55,491
Saint Joseph, Missouri area prices
were up 1.7% from a year ago