Inbound Contact Center Supervisor jobs in Saint Louis, MO

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020


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51 Inbound Contact Center Supervisor jobs found in Saint Louis, MO area

Customer Service Representative
  • Medix
  • Fenton, MO
  • The Personal Advocate position is responsible for representing Cigna Behavioral Health (CBH) to all inbound callers within a call center environment and assuring callers contact with CBH is positive
  • 10 hours ago

Assistant Account Manager
  • Allied Universal
  • Saint Louis, MO
  • This position is the first direct supervisory contact for shift supervisors (if applicable to site ... center, and loading docks as applicable to job site. May generate work orders and attached ...
  • 13 hours ago

Intake Care Representative
  • Medix
  • Fenton, MO
  • Intake Care Senior Representative Fenton, MO 3 Month Contract This position is responsible for representing CBH to all inbound callers within a call center environment and assuring callers contact ...
  • 3 days ago

Administrative Assistant
  • Nikco Sports
  • Saint Louis, MO
  • Contact Declined Orders and Save *Prepare Call Lists for Sales Team *Assist in Administrative ... Field Inbound Sales Calls During Promotional Times *Assist with creating awareness of Nikco ...
  • 6 days ago

Temperature Screener (Sat/Sun, 5pm-5am)
  • Noor Staffing
  • Saint Louis, MO
  • Union 70 Center Dr. Saint Louis, MO 63120 Salary: $20/hr Working Hours: Sat/Sun, 5pm-5am Contract ... supervisor for further instruction, or instruct visitors to call their company contact to ...
  • 7 days ago

St. Louis (/seɪnt ˈluːɪs/) is an independent city and major inland port in the U.S. state of Missouri. It is situated along the western bank of the Mississippi River, which marks Missouri's border with Illinois. The Missouri River merges with the Mississippi River just north of the city. These two rivers combined form the fourth longest river system in the world. The city had an estimated 2017 population of 308,626 and is the cultural and economic center of the St. Louis metropolitan area (home to nearly 3,000,000 people), which is the largest metropolitan area in Missouri, the second-largest ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$38,932 to $56,189
Saint Louis, Missouri area prices
were up 0.7% from a year ago