Inbound Contact Center Supervisor jobs in Tupelo, MS

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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5 Inbound Contact Center Supervisor jobs found in Tupelo, MS area

Tupelo /ˈtuːpəloʊ/ is a city in, and the county seat of, Lee County, Mississippi, United States. With an estimated population of 38,114 in 2017, Tupelo is the seventh-largest city in Mississippi and is considered a commercial, industrial, and cultural hub of North Mississippi. Tupelo was incorporated in 1867, although the area had earlier been settled as "Gum Pond" along the Mobile and Ohio Railroad. On February 7, 1934, Tupelo became the first city to receive power from the Tennessee Valley Authority thus giving it the nickname "The First TVA City." Much of the city was devastated by a maj...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$33,584 to $48,467
Tupelo, Mississippi area prices
were up 1.2% from a year ago