Inbound Contact Center Supervisor jobs in Woonsocket, RI

Inbound Contact Center Supervisor supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

12 Inbound Contact Center Supervisor jobs found in Woonsocket, RI area

C
Area Coordinator (Case Management) - Mental Health Agency
  • CPC America, Inc.
  • Cranston, RI
  • Update group schedule spreadsheet, staff phone list, Criminal Justice contact list monthly and ... your supervisor. The Counseling and Psychotherapy Center is an Equal Opportunity Employer and ...
  • 4 days ago

Woonsocket (/wʊnˈsɒkɪt, wən-/ wuun-SOK-it, wən-) is a city in Providence County, Rhode Island, United States. The population was 41,186 at the 2010 census, making it the sixth largest city in the state. Woonsocket lies directly south of the Massachusetts state line and constitutes part of both the Providence metropolitan area and the larger Greater Boston Combined Statistical Area. The city is the corporate headquarters of CVS Health, a pharmacy services provider. It is home to Landmark Medical Center, the Museum of Work and Culture, and the American-French Genealogical Society. According to ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$41,908 to $60,483
Woonsocket, Rhode Island area prices
were up 1.6% from a year ago