POSITION SUMMARY

Under general supervision of the Manager, the Health Information Management Lead will act as a Team Leader for the assigned shift. The function of the Health Information Management lead is to support the Health Information Management department in the daily operations while managing and maintaining all aspects of the electronic health record, medical records and transcription services. They will work cooperatively with all HIM staff, physicians, and internal and external customers.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

1. Supports the HIM Manager in the daily operations within the HIM department, including the onboarding and training process of new providers and staff.
2. Answers all incoming phone calls; address and resolve departmental issues or concerns as assigned.
3. Demonstrates skills in problem solving, interpersonal, organizational, and communication.
4. Supports the clinical staff with any Transcription issues via on-site during clinic hours.
5. Supports and monitor transcription reports to ensure compliance with company policies for dictation completion. Follow up with providers to complete outstanding dictations.
6. Assists HIM manager with department workflows and changes.
7. Performs chart audits and analyze chart deficiencies according to policy and procedures.
8. Supports and monitor the FMLA/disability components to ensure timely completion of pending requests. Address any issues or concerns with patients, staff or vendor.
9. Serves as backup to HIM/Transcription Specialist, HIM Specialists and Manager on projects and daily work tasks as needed.
10. Regular and predictable attendance 
11. Ability to work in a cooperative manner with others
12. Performs other related duties as assigned 

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required Associate’s or Bachelor’s degree in Health Information Management or a similar field, preferred

Experience: 2 year of experience working in health information management or clinical/medical environment is required.  Transcription experience is preferred. Experience working within an Electronic Medical/Health Record System is preferred. Working knowledge of medical records, chart completion, HIPAA and records management.

Computer Skills: Must be computer literate. Proficient in MS Office (Word, Excel, PowerPoint).

Certifications & Licenses: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) 

Certification preferred.

Campbell Clinic Benefit Summary: 

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account 
• Basic Life Insurance 
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability 
• Accident Insurance 
• Critical Illness Insurance
• 401(k) Plan Matching Profit Sharing 
• Employee Assistance Program 
• Paid Time Off 
• 8 Paid Holidays 

Equal Opportunity Employer/Veterans/Disabled