JOB SUMMARY
The Information Technology Project Manager is responsible for overall planning, organizing, and execution of all IT functions such as support and maintenance of existing infrastructure, applications, and development of new technical solutions, coordinating with both in-house resources and our MSP partner. The IT Project Manager will balance IT-related needs with fiscal capacity of the agency.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Responsible for leading projects but not limited to purchasing hardware, coordination with MSP on installation and upgrades as needed.
- In conjunction with MSP, oversee network security and privacy to include software licensing, backup systems, etc.
- Anticipate appropriate future network needs and identify proactive solutions.
- Responsible for IT-related hardware and software upgrades, maintenance/support agreements, etc.
- Responsible for maintaining confidentiality of Goodwill proprietary data and information.
- Responsible for planning and implementation of IT strategic plan and budget within financial limits of the agency
- Responsible for communicating effectively with internal customers to identify needs and evaluate alternative solutions and strategies.
- Responsible for compliance with IT policies and procedures.
- Responsible for compliance on all CARF related IT Standards.
- Effectively manage and develop IT staff.
- Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well being of employees, customers, and participants.
- Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop.
- Other duties as assigned
INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS
- Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop.
- Must have excellent working relationships with supervisor and co-workers
ORGANIZATIONAL DEVELOPMENT
- Educate customers and the community about the mission and vision of the organization.
- Demonstrate the Goodwill core values through actions and words.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- Bachelor’s degree in the IT field, with expertise in programming and networking is preferred.
- Five (5) or more years of proven experience in Information Technology required or additional supervisory experience in lieu of experience
- One (1) years supervisory or lead experience required.
CERTIFICATES, LICENSES, REGISTRATIONS
- Active participation in an IT-related professional organization.
KNOWLEDGE, SKILLS, ABILITIES
- Must have outstanding management and customer service skills
- Must have strong organizational, supervisory, delegation, and motivational skills.
- Must be able to handle multiple tasks, prioritize projects, and meet deadlines.
- Must demonstrate excellent knowledge of computer technology, networking, hardware and software.
- Must be a self-starter and demonstrate the ability to work independently.
- Must be able to travel to multiple site locations, at times, on very short notice.
- Must have strong organizational, verbal, and written communication skills
PHYSICAL DEMANDS
Medium
Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
WORK ENVIRONMENT
Limited
General office environment infrequently exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.)