Information Technology Director jobs in New Britain, CT

Job Detail

Job Title:Director, Information Technology- Ambulatory Applications

Department:Information Technology

Location:Farmington

FTE%:1

Shift1st

Search #:2023-363

Closing Date:

Recruiter:Rucker, Pamela S.

At UConn Health, this class is accountable for managing the operations and staff of Epic Integrated EMR Ambulatory/Mobility Applications in the Information Technology Applications unit that provide system specifications, implementation, development, modifications, testing, training, workflow documentation, upgrades, maintenance and support services of new and existing applications, modules, operating systems and software.

 

SUPERVISION RECIEVED:

Reports to the AVP of Information Technology Applications.

 

SUPERVISION EXERCISED:

Directs staff assigned to the area.

 

COMPREHENSIVE BENEFITS OFFERED:

Industry-leading health insurance options and affordability

Generous vacation and sick-time plans

Multi-channel retirement options (pension and match options)

Tuition waiver and reimbursement for employees and qualified family members

Quick commute access from I-84, Rte 9 and surrounding areas

State of the art facility and campus environments

Progressive leadership and educational development programs available

Schedule: 40 hrs per wk, Mon - Fri, 8:00am - 4:30 pm with a 30 minute unpaid meal break

 

EXAMPLES OF DUTIES:

Manages the staff and operations of the unit; sets staff performance standards and conducts performance evaluations; trains, coaches and mentors staff; enforces policies and procedures

Oversees the management, development, implementation, and ongoing system operations; manages system maintenance, including software upgrades, database maintenance, end user support, trouble shooting and problem solving issues, and auditing systems; provides data conversion, extraction, and reporting assistance

Develops and manages operating and project budgets

Primary contact for vendor relationships, management, and contracts

Partners with operational leadership in strategic direction and oversight of design development, operation and support of Epic, mobility, and third party solutions to meet operational needs

Assists in the creation, development, and delivery of strategic programs, projects, work plans, services, policies and procedures

Establishes development guidelines and standards, applies methodology, and manages and audits project deliverables to ensure solution quality, timeliness and ease of maintenance

Coordinates functions responsible for system implementations, upgrades/updates, and ongoing support; directs staff to build and maintain enterprise system solutions that meet business customer delivery and service levels

Works with customers and IT leadership in determining work priorities; aligns cross function area solution delivery impacts and support resources; collaborates with IT Security unit for application patches and updates

Allocates resources in partnership with IT Project Managers, IT and Operational Leaders

Develops, facilitates, and maintains strong relationships with physician and ancillary advisory committees, and senior steering committee management; influences change to improve organizational effectiveness, systems, quality, and/or services

Ensures adherence to privacy, security, regulatory compliance, and accreditation standards

Establishes guidelines for documentation of business processes

Develops presentations, presenting options and gaining consensus/agreement as needed; builds working relationships with internal departments to facilitate productive exchanges of information for improvements to systems

Generates and monitors weekly project and monthly unit status reports to ensure unit adherence to department and institutional policies, procedures, goals, and objectives

Performs other related duties as required.

 

MINIMUM QUALIFICATIONS REQUIRED:

KNOWLEDGE, SKILL & ABILITY:

Considerable knowledge of and ability to apply system and business management principles and techniques

Considerable technical knowledge of EMRs (Epic) third party integrations/interfaces, Mobility applications/tools and Microsoft applications

Considerable knowledge and skills in managing complex multiple projects involving interdependent technical application environments, multi-disciplinary teams and system integrations

Considerable knowledge of relevant state and federal laws, statutes, regulations, and internal policies and procedures

Knowledge of vendor and contract management

Knowledge of developing and managing operating and project budgets

Considerable interpersonal skills with the ability to work with diverse groups, both management and staff, and to build effective relationships

Strong leadership and supervisory skills; ability to mentor, coach, and build teams

Excellent critical thinking, issue resolution, and problem solving skills and abilities

Considerable oral and written communication skills; excellent presentation skills

Exceptional project management and organizational skills

Ability to identify and integrate emerging technology trends into IT strategic plans; ability to effectively influence decision making related to IT support needs and plans

Ability to create, manage and maintain strategic project implementation plans across all project life cycle components.

 

EXPERIENCE AND TRAINING:

General Experience:

Ten (10) years of professional experience in managing ambulatory applications development, implementation, and maintenance including clinical systems project management in a healthcare environment.  

Special Experience

Three (3) years of the general experience must have been in a supervisory or management capacity preferably managing bargaining unit staff.

 

Preferred Experience

Epic application implementation and/or support experience within the past year

Certifications in a specialty area such as Ambulatory, MyChart, Healthy Planet etc

Demonstrated ability to manage system build to operational specifications, organizational policy and maintain project deadlines

Demonstrated experience leading teams of 10 or greater

 Substitutions Allowed:

Bachelor’s degree in a closely related field (i.e. Management Information Systems, Healthcare Information Technology, Healthcare Administration, Nursing, Health Informatics, or Health Sciences) may be substituted for four (4) years of the general experience.

 

Master’s degree in a closely related field may be substituted for one (1) additional year of the general experience.

 

Salary: To Be Determined

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

All Workforce Members are required to have or obtain a COVID 19 vaccination as a term and condition of employment to work in a UConn Health facility, unless an exemption or deferral has been approved. All new Workforce Members shall be required to provide proof of their vaccine status prior to the start of their employment. All records of vaccinations and approved exemptions will be maintained by Employee Health Services.  Additional information regarding this policy may be found at https://health.uconn.edu/covid-provider/mandatory-vaccination/ 

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