INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation and administrative procedures in a variety of IT functional areas. Provides operational infrastructure support, maintenance, troubleshooting to ensures optimum utilization of IT resources. Being an INFORMATION TECHNOLOGY GENERALIST may be involved in hardware/software/vendor selection, security, training, coordination and scheduling of IT initiatives. Requires a bachelor's degree. Additionally, INFORMATION TECHNOLOGY GENERALIST typically reports to a supervisor. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
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Ozark Technology was founded in 2004 to provide IT services to small and medium-sized businesses throughout North Central Arkansas. Our unique approach to managed information technology services has contributed to our growth to cover the state of Arkansas, Southwestern Missouri, and Central and Southern Texas regions. Our core values of Positivity, Commitment, Ideal Team Player, and Go-Giver are echoed in the services we provide and help to outline our niche of “True Delegation.”
Job Type
Full-time (Overtime may be required)
Benefits
Ozark Technology provides competitive salaries, and is proud to offer many exciting benefits to its employees that includes, but not limited to:
Requirements
Preferred Experience
Position Description
Information Technology Specialist – This is an information technology support position. The Information Technology Specialst will provide Tier 1 to Tier 2 support for several managed service SMB partners. This position will involve general troubleshooting of hardware and software issues, maintaining documentation, updating service tickets, and escalating issues to internal technical support and external vendor support resources. The technician will be responsible for clear and accurate communication with partners. Primary responsibilities include, but are not limited to:
Schedule/Location
This position will be a Monday through Friday position from 8am to 5pm. This position is primarily on site at our office location in Batesville, AR, and may include some remote work options.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: No less than 40 per week
Benefits:
Compensation package:
Experience level:
Schedule:
Experience:
Work Location: Hybrid remote in Batesville, AR 72501
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