INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation and administrative procedures in a variety of IT functional areas. Provides operational infrastructure support, maintenance, troubleshooting to ensures optimum utilization of IT resources. Being an INFORMATION TECHNOLOGY GENERALIST may be involved in hardware/software/vendor selection, security, training, coordination and scheduling of IT initiatives. Requires a bachelor's degree. Additionally, INFORMATION TECHNOLOGY GENERALIST typically reports to a supervisor. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Position Type: Staff Full-time
Hours per week: 37.5
Weeks per year: 52
Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.; occasional nights and/or weekends as needed
Department Summary & Job Purpose:
Library, Information, and Technology Services (LITS) is committed to empowering a diverse and inclusive learning community, equipping every person to engage the world purposefully. LITS connects people with the information, expertise, spaces, and technologies that enhance their work and fuel scholarly endeavors.
The Information Technology Infrastructure Technician reports directly to the Head of Enterprise Services and is responsible for the installation, management, field support, troubleshooting, and, in some cases, the design of low-voltage and network-attached devices and equipment managed and maintained by LITS. This includes critical IT services such as campus phones, ID (OneCard) systems, blue light phones, and an array of alarm and public safety systems.
This position is a member of the Technology Infrastructure and Systems Support (TISS) Group, which focuses on providing the technology base and its accompanying framework for the electronic resources and services that support the College. Operations within the TISS Group include data center operations, networking, web application support, business intelligence, and administrative computing.
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Background Checks:
At Mount Holyoke College, we prioritize the safety and well-being of our community members. To ensure this, we require all new hires, affiliates, and others to undergo comprehensive background checks before joining our institution. Our Office of Human Resources manages and conducts these checks, including screenings for CORI, SORI, credit history, and driver credentials. Additionally, the Five College Office of Compliance and Risk Management works to coordinate and facilitate these checks in accordance with our policies.
Special Instructions for Applicants
Apply online; application materials must include:
Mount Holyoke College is a women’s college that is gender diverse. The college is devoted to ensuring that all its employees and students have equal access to opportunities in education and employment. In accordance with state and federal law, Mount Holyoke College does not discriminate in employment against individuals based on their race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status.
Mount Holyoke College is an Equal Opportunity Employer.
Advertised: 19 Feb 2024 Eastern Standard Time
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