Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Dynamic and growing retail company is seeking an Head of Information Technology Delivery!
Job Summary
We are looking for a seasoned project/program manager with retail experience to lead the IT delivery function across our Stores Technology, Enterprise Applications, and Infrastructure teams. This person will report directly to the CIO and be responsible for establishing a PMO function within the IT department. The PMO will be responsible for providing project governance, timeline management, budget management, and coordination across all strategic projects and initiatives.
These projects will range from store technology implementations (e.g., POS enhancements, payment technologies, self-checkout deployments) to enterprise applications implementations (e.g., merchandise planning, WMS, Finance, HR systems) and infrastructure projects (e.g., new office and DC infrastructure build outs, new store openings, and infrastructure upgrades).
You will be responsible for strategic planning, managing project scope, developing and maintaining master schedules, budget management, issue and risk management, producing executive status reports, and conducting post-change analysis. You will lead IT project teams to successfully roll out solutions while collaborating closely with business teams (e.g., Merchandising, Supply Chain, Marketing, Finance, Store Operations) and store management.
You will have the exciting opportunity to work on strategic projects, such as:
Benefits
What You'll Do