Inside Sales Manager oversees the activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Coordinates closely with marketing and field sales to gather insights and understand customers' unique needs, market conditions, and competitors. Being an Inside Sales Manager develops sales strategies and supporting activities, including renewals, special offers, and discounts. Provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Manager trains and coaches staff in selling and relationship-building skills needed to grow and maintain sales pipelines. Requires a bachelor's degree. Typically reports to a director. The Inside Sales Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inside Sales Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Sales Manager Job Description:
With a rapidly growing market presence, Cheetah is already streamlining the daily workflow of hundreds of restaurants and small business owners. Using Cheetah’s services, they manage millions of dollars in monthly purchasing, while Cheetah eliminates the burden of costly sales reps and inflexible, inefficient distribution centers. Partnering with the largest suppliers in the US, Cheetah is bringing the Silicon Valley user experience to an industry that hasn’t evolved in decades. In the process, we’re helping to reintroduce the small business owner to the small farmer, global supply chains to familiar faces, and delivery and logistics workers to increased mobility and new opportunities.
At Cheetah, a relentless executive team has set out to change this reality, armed with deep industry and entrepreneurial experience, personal conviction, and $100M in funding from Manna Tree Partners, Sator Grove, Eclipse, Floodgate, and the early backers of Facebook, Lyft and Airbnb.
Unencumbered by the old-school business models and practices, Cheetah has introduced unprecedented transparency in pricing and inventory to the SMB marketplace. In doing so, Cheetah allows the people who form the backbone of local economies to focus on what they love: cooking great food and providing excellent service. From the convenience of their phones, business owners can now order whatever they need, discover new, rare or seasonal specialty products, and prioritize their customers. No more rushing to unload your double-parked van, or waiting anxiously for a truck to show up with your weekly allotment of boxes.
General Job Description
We are looking for a results-driven, experienced Inside Sales Manager to join the Cheetah family! You will be responsible for directly managing remote and local full Sales Cycle Account Executives. We expect you to be able to follow current scripting and proven tactics, but also bring your own experience and knowledge to the table to constantly be improving the current playbook. You must have a strong understanding of Sales ideologies and be comfortable with detailed call coaching, data driven training based on funnel metrics, and owning the overall team quota. You will also be expected to help train and onboard new employees, as well as recognize the C players that we need to cut loose. We’re looking for a killer Insides Sales Leader ready to jump onboard and take us to the next level!
Full Sales cycle call coaching (cold call to account management)
Managing Remote and local employees
Weekly 1on1s
Review KPIs and Call coaching
Ongoing employee development and mentorship
Training and onboarding new classes of remote employees through Upwork
Constantly be iterating on the current playbook (everything from scripting to Sales process)
Ability to get the team to their monthly quota and beyond!
At least 5 years of total Sales Experience
At least 2 years of Sales Management experience
You have a proven track record of building and maintaining successful Inside Sales Teams
You have a strong set of Sales Ideologies that you will use to coach and train
You are comfortable managing and scaling large teams
You are a leader that’s ready to hit the ground running!
It’s a plus if you have food industry experience and/or transactional Sales experience selling into restaurants
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