Installation & Maintenance Technician Director directs the installation, maintenance, testing, troubleshooting, and repairing of switches, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality. Ensures compliance to customer specifications and company requirements. Being an Installation & Maintenance Technician Director leads all functions and ensures they are completed on time and within budget. Oversees the scheduling of installation and maintenance services. Additionally, Installation & Maintenance Technician Director requires a bachelor's degree or its equivalent. Typically reports to top management. The Installation & Maintenance Technician Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Installation & Maintenance Technician Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Job Title : Service Technician
FLSA Status : Non-Exempt
Department : Friction Management
Reports to : Regional Superintendent
GENERAL DESCRIPTION / PURPOSE :
The Service Technician position is responsible for providing customer service and maintenance functions to Loram customers within a specific region.
Maintaining unit uptime to customer expectations is critical to customer satisfaction, railroad fuel economy, and railroad’s wheel / rail life.
ESSENTIAL JOB FUNCTIONS :
Customer Focus
Functional / Technical Skills
Managing and Measuring Work
Written Communication
Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
BEHAVIORAL COMPETENCIES :
REQUIRED QUALIFICATIONS :
Education : Associate degree in Electrical or Mechanical
Experience : 1 years of Field service experience with customer facing role
Licenses / Certifications : Maintain railroad safety training and certifications
Or equivalent combination of education and experience
PREFERRED QUALIFICATIONS :
Experience : 2 years working in a railroad environment, Field service, and Basic computer skills
WORKING CONDITIONS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last updated : 2024-04-04
Clear All
0 Installation & Maintenance Technician Director jobs found in Fayetteville, AR area