Installation & Maintenance Technician, Sr. installs, maintains, tests, troubleshoots, and repairs switches, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality. Documents and verifies equipment problems and repairs. Being an Installation & Maintenance Technician, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor. The Installation & Maintenance Technician, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Installation & Maintenance Technician, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
CLAY’S CLIMATE CONTROL
JOB DESCRIPTION
Job Title: Installation Technician
Basic Function:
The basic function of the installation technician (mechanic) is to properly install residential/commercial HVAC equipment assigned to him/her by the Installation Manager. He/She is responsible for maintaining the quality of his/her work up to acceptable company standards and for representing the company in a manner that promotes good relations.
Essential duties:
Install equipment properly the first time he/she is at a customer’s location
Be neat and clean at all times and keeping his/her truck and equipment the same
Attend all training classes and training seminars to keep his/her expertise upgraded in his/her field
Adhering to proper procedures in the use of paperwork (work order, return material tags, etc.)
Take direction regarding scheduling from installation manager
Keeping the Installation Manager informed at all times as to “where he/she is”, “where he’s/she's been”, and “where he/she is going”
Follow through on job problems
Turn in all paperwork to office making sure it is filled out completely and accurately in the field
Responsible for having all minimum required stock on truck at all times
Other tasks as requested by the Operations Manager or CEO
Supervise and assign job duties to helper as appropriate
Qualifications:
Working Conditions:
This position works in the field. Is exposed to driving hazards. Adherence to Safety Policy and Driving Safety Policy is vital.
Physical Demands:
The physical demands for this position are heavy. Must be able to lift/carry up to 50 lbs.
Mental Requirements:
Self motivated and able to handle rapidly changing priorities and several tasks simultaneously. Must be able to respond to difficult situations with customers and co-workers with high level of professionalism. Must be able to communicate effectively with vendors and co-workers. Must be able to follow safety guidelines at all times. Must have ability to manage and lead effectively.
Internal Relationships:
Communicates and interacts with employees on all levels in the office. Sets an example for employees in the company.
External Relationships
The title will have high level of contact with customers and vendors, and will be required to maintain professional communication and appearance at all times during work hours.
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