The Instructional Designer II conducts skill assessments and collects input to identify training or development needs, goals, gaps, and requirements. Designs and develops training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Being an Instructional Designer II develops curricula supporting defined competency models or skill frameworks. Consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. In addition, Instructional Designer II writes and edits outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Evaluates the software or collaboration tools to be selected for training. Establishes metrics to use to evaluate training effectiveness. May collaborate with vendors that provide training materials or conduct training. May coach trainers. Requires a bachelor's degree. Typically reports to a manager. Being an Instructional Designer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an Instructional Designer II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
JOB SUMMARY
The Instructional Designer will create and manage training and support content for a wide variety of end users. This individual will be a key player in providing self-service support and educational opportunities for itel’s customers. We are seeking a hands-on training professional with experience explaining technology to a non-technical audience. itel’s end users include claims adjusters, roofers, and general contractors; our solutions include pure software and tech-enabled services. The right individual will bring to the table demonstrated functional expertise and a desire to join a high-growth, fast-paced company with a great culture. This is a net-new position with high visibility on a growing marketing team.
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WORKING CONDITIONS/EQUIPMENT USE
Anticipated travel for work approximately 3-4 times a year.