Instructional Technology Specialist jobs in Fitchburg, MA

The Order Support Specialist works closely with the sales teams they support and with the other various departments involved in the sales order process, ensuring orders flow efficiently through the OSC/CRM system.? The Order Support Specialist also acts as liaisons between IS/IT, finance, legal and sales, keeping the sales teams abreast of sales-affecting system changes.

Essential Responsibilities:

• Work closely with sales to obtain sold orders
• Review orders for completeness and accuracy
• Convert Opportunities to Orders
• Complete project financial summary in CRM using attached order documents
• Reconcile order and reporting discrepancies
• Work closely with Sales Engineers and Project Managers
• Understand CRM and maintain familiarity with weekly CRM updates and any WebEx trainings
• Point of reference for Sales / provide CRM assistance
• Work special projects as assigned

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Education/Experience/Minimum Requirements

• High school diploma or equivalent
• Two (2) years previous sales and customer support experience

Job Types: Full-time, Contract

Pay: $25.00 - $27.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Ability to Relocate:

• Westborough, MA 01581: Relocate before starting work (Required)

Work Location: Hybrid remote in Westborough, MA 01581