Insurance Claims Representative jobs in Richmond, VA

Kinsale is an Excess & Surplus lines insurer specializing in hard-to-place, small to medium sized commercial accounts. Kinsale is eligible in all states and writes a variety of Property, Casualty and Specialty lines through multiple underwriting divisions. Given the experience of our staff and our control over the underwriting and claims processes, Kinsale offers unmatched underwriting flexibility to brokers placing difficult E&S accounts. Kinsale will consider offering terms on a wide range of risks including accounts with new or high hazard operations and businesses that have a poor loss history or that are located in high-risk venues. We are hiring a Claims Examiner to join our fast-growing company in Richmond, VA.

Responsibilities

• Responsible for handling a wide variety of first party property claims derived from our Manufactured Housing, Inland Marine and Commercial Property policies in multiple jurisdictions under the supervision of a Claims Supervisor
• Conducts investigation throughout all aspects of the claims process
• Investigates and analyzes coverage; makes coverage determinations; drafts coverage correspondence; effectively communicates coverage determinations to policyholders and other stakeholders
• Maintains accurate documentation/information in claim file
• Provides excellent customer service to our policyholders
• Identifies subrogation opportunities and initiates appropriate action
• Develops and applies a working knowledge of estimating practices and coverage under the policy

Qualifications

• A minimum of 2 years of experience handling first party property claims
• Superior written and oral communication skills
• Strong analytical and problem-solving skills
• Strong organization and time management skills
• Ability to work in a collaborative environment
• Ability to multi-task
• Proficiency in assigning and directing investigations
• Exhibit skills in Microsoft Office products (Word, Outlook, Excel, Power Point)

Education and Certifications:

• Minimum of 2 years of professional work experience
• Adjuster licenses or other industry designations are desired but not required
• Associates Degree or higher

At Kinsale we offer the following great benefits:

• Competitive salary with performance-based bonus opportunities
• Single and Family Health, Dental and Vision Insurance plans with HSA funds contributed
• Short-Term and Long-Term disability
• Life Insurance
• Matching 401(k)
• Generous Paid Time Off and Holidays
• Education dollars for training and certifications