Insurance Customer Service Representative jobs in Hopkinsville, KY

Insurance Partners of Kentucky has over 40 years of experience in the insurance industry under the leadership of Steve, our seasoned professional.

Founded in 1999, our agency has grown from a single office to a robust network of locations, representing approximately 10 different insurance companies.

We prioritize individualized service and maintain a welcoming environment with dedicated office spaces and a friendly greeter in our spacious lobby.

As an Insurance Customer Service Representative at Insurance Partners of Kentucky, you'll join a dynamic team committed to providing exceptional service to our clients.

Your role will involve assisting customers with their insurance needs, addressing inquiries, and ensuring their satisfaction with their policies.

With our supportive environment and comprehensive training, you'll have the opportunity to grow your skills and make a meaningful impact.

Apply Today! Join our team at Insurance Partners of Kentucky and embark on a rewarding career in the insurance industry.

Apply today to become part of our dedicated team!

Benefits

Hourly Base Salary Based on Experience

Licensing Assistance

Weekends Off

Professional Work Environment

Equipment Provided

Dental Insurance

Health Insurance

Vision Insurance

Full Kitchen Available

Free Life Insurance

Paid Training

Work Schedule : Monday, Tuesday, Thursday, Friday (8 : 30am - 4 : 30pm)

Wednesdays Off

Responsibilities

• Nurture strong customer relationships and aim to increase client retention and product loyalty.
• Issue Insurance Documentation (COI, ID cards, etc.)
• Answering incoming phone calls and scheduling appointments.
• Ensure consistent and prompt communication with clients to address their needs and concerns to ensure retention standards.

Requirement

• Property and Casualty License required. A license is not required to apply. We offer licensing assistance.
• Candidates should possess hospitality experience along with office and have basic computer software knowledge.
• Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
• Efficiently manage multiple client inquiries , tasks, and administrative responsibilities simultaneously, maintaining a high level of organization and attention to detail.
• Communicate effectively through written and verbal means , both with clients and team members, to provide clear, concise, and informative responses.
• Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.

Last updated : 2024-04-08