Insurance Customer Service Representative jobs in Williston, ND

Job duties:

• Seamlessly handle inbound calls regarding our insurance products and services. Listen and connect with customers to understand their needs and resolve any issues they express.
• Explain policy coverages and service advantages to existing and potential customers.
• Recognize and promote cross-sales opportunities.
• Correspond with and respond to inquiries from sales representatives, insureds, mortgage companies, and other sources regarding ratings, premiums, billing problems and cancellations.
• Navigate through our agency management system and multiple other computer applications
• Provide a high level of customer-focused service

Heritage Insurance offers:

• Competitive salary
• Medical, dental, and vision benefits
• Matching 401(k)
• Paid time off
• Holiday Pay
• Rewarding, fast-paced environment

Qualifications

If you think you are right for this role, you will need to be able to:

• Obtain and maintain a State Property & Casualty insurance license within 60 days from the start of licensing coursework
• We will provide training and pay for the licensing exam your first time

Heritage Insurance Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• customer service: 1 year (Preferred)

Work Location: In person